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January 2024 by Tammy Cassada
Great salesman. Excellent service. Will definitely recommend
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January 2024 by Amy Scott
Friendly and knowledgeable sales staff. William made the process painless and easy. Looking forward to my new mattress!
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December 2023 by Michelle Johnson
Experience was awesome!! The young lady that helped us was attentive and helpful. Very refreshing to have someone who doesn't act like you're a pain for asking questions!!
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December 2023 by Chris Willis
Clavecsha was awesome, extremely helpful and knowledgeable about the products. A pleasure to meet and to do business with. Highly recommend.
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November 2023 by Carole Holland
Billy was awesome! Very knowledgeable about every product in the store. Highly recommend Billy and MatressFirm.
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October 2023 by Barbara Long
As we all know, buying a new mattress is time consuming and can be a painful challenge. It takes time to try out the different mattresses, ask questions, and get the actual pricing. Our experience today was none of the above! Billy, our Salesperson, couldn’t have been more helpful. After a conversation with him explaining what we were looking for, and why, he showed us the mattresses that fitted our wants and needs, then left us to try them all out. He would come back to check on us answering any questions we had. He was knowledgeable, and polite. My husband and I never felt pressured. After months of looking, we bought our mattress today. It was a pleasure buying from Billy at Mattress Firm in Danville, VA.
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October 2023 by Penny Hubbard
Always a pleasure to shop at this location. Staff is friendly and very helpful. Never pushy. Pushy salesman at another business is how I ended up making my purchase at Mattress Firm!!
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October 2023 by Lauren Kemp
Billy provided the best customer service! Paid extra just because he was the best! Guy deserves a raise.
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September 2023 by tim mcdonald
Had a great experience with Billy. He was friendly, knowledgeable and helpful. After asking me questions about what I was looking for he presented me with a couple suggestions. He was not pushy and gave me time to make a decision. I returned later that day with my wife and made a purchase. Very satisfied with his help
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September 2023 by Ross
Knowledgeable and not pushy. Enjoyed learning and having room to make a good choice.
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September 2023 by Christine Dery
Clavecsha was great! She was friendly, informative and professional! She helped me select exact what I wanted!
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September 2023 by LUCILLE HOLLAND
Very pleasant very knowledgeable sells person she was compassionate professional and sensitive to my needs.
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August 2023 by Darren Harris
The sales associate was very friendly and very knowledgeable of the products. I would definitely recommend this store to others.
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July 2023 by Rebekah Kegerreis
My husband went there today to look at their smart beds and the Purple Brand mattresses, and we had a very positive experience by the staff person named William Sword. He was eager to help and find the right bed for us. This store is super clean and has a really greatatmosphere! We are extremely happy with our purchases and we willdefinitely be back in the future! Thank you for the excellent customer service A+++++
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June 2023 by Shannon Griffin
William helped me pick out a great mattress in my price range and was very sweet and patient with me while I went back and forth between my choices
