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February 2024 by Sox Steward
Where I yake my dogs to get there nails cut
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February 2024 by Kristin Moran
Friendly staff and very clean location. It's always well stocked. Decent variety of pets and supplies. We always enjoy our visits.
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February 2024 by Joseph McSwaine
Sick fish a lot
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January 2024 by Shawn Dolph
Good service. Some items were out of stock but offered the option of ordering.
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January 2024 by Kelvin King
Nice staff and clean
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January 2024 by Kathleen Wilson
Very expensive, love the fish tanks though, they always look great !
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January 2024 by Anca G.
I am writing this because my little daughter doesn't stop crying, heartbroken after a terrible experience with an attempt to adopt a kitty from this store. We visited the store repeatedly and interacted with the animal through the glass because the store policy does not allow patrons to pet the animals at all. We get that. It is fine. We submitted an application regardless, and we waited patiently to be called back. However, the store never contacted us again. We returned to the store on adoption day, my daughter running all the way to the cage area to see the animal only to realize that the animal was gone and the message on the cage said that it had already found a home. When we asked the store associate about it, she was rude and unsympathetic - oh, she said, another family submitted an application before you and got the animal instead. She said this in front of my 9-year-old who was extremely hurt to receive the news this way. She has been crying for hours ever since because she received the news of the animal going to another family in the store, from an uncompassionate store associate who didn't even care enough to call us and tell us not to come in because the animal had been already taken. She got to stare at the empty cage and hear those hurtful words as if this was a trivial matter (adopting a pet, a new family member, should never be treated as a trivial matter). All this could have been avoided with a simple phone call if the rude store associate actually cared. It would have spared us the heartbreak. We will not return to this place and if we adopt, we will do it elsewhere.
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January 2024 by Randy Hawkins
Very helpful and clean and expert employees
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January 2024 by Jennifer Conners
We frequent this location, however we haven’t been in a little over a month. It is a completely new staff! That is not a good thing.1st we bought a top fin tank from this store we needed the replacement filters so I went back and while in there I asked an associated where were “the filters for the top fin bubble tank?” She looked me in the face and told me they didn’t have them and I would have to order them from Top Fin , well I was on FaceTime with my partner who told me go check the other isle and sure enough the were right there. Sad u really refer customers elsewhere when the product is in the store.2nd there was a large tank on the floor we wanted to purchase and asked if we could pay for it and come back with our other truck to pick it up the cashier called for the manager (a younger guy) who told us no we couldn’t do that.Way to lose money for your store, lose repeat customers and it’s just all around bad customer service!!???? New staff please
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January 2024 by Tristen Wyatt
Clean location.
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December 2023 by Sayda Barton
Most of the staff are lovely, kind and helpful, but the few that aren't are condescending, disrespectful and drag the whole place down with them. Always dead fish, there was one left on the floor once, many of the bettas look 2 minutes from death. It's worth the drive the the nearest PetCo.
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December 2023 by Jessie Talley
The employee I talked to was helpful and nice. Also, they have a large variety of dog and cat food.
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December 2023 by Christian Forlines
Sam was an absolute delight! We have had a lot of trouble growing cat grass for our Sydney in the past, and Sam was helpful, insightful, and educational! She gave excellent advice on which catgrass was better of the two we narrowed it down to, as well as tips on helping it not only survive, but to thrive. I could not ask for anyone better!
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November 2023 by Genia Sullivan
My boys always enjoy the trip to see the animals. An abundant selection of dog food needs. Love the groomers at the Groomery.
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October 2023 by Christopher Adkins
We dropped our baby off with Bailey today and she was wonderful with her. Very informative, helpful, and friendly. We will be back and requesting Bailey for all future grooming
