U-Haul Moving & Storage of Dan River provides a reliable and efficient moving experience for its customers. The associates at this location are known for their excellent customer service, taking the time to thoroughly explain procedures and answer all questions. Customers have consistently praised the patience and informative nature of the staff, who work to make the moving process as seamless as possible. The pickup and drop-off processes at this U-Haul location are generally smooth, with the staff ensuring customers feel confident in the vehicles and return process. While the outdoor lot may appear a bit crowded at times, the staff is able to efficiently manage the flow of traffic and provide guidance on where to park personal vehicles. Reviewers have highlighted the great customer service provided by specific employees, such as Omari, Maddie, and Josh, who are described as tremendously helpful and qualified. Customers have also noted the positive experience of working with Travis and Dante, who ensured the customer was fully prepared for their move. Overall, U-Haul Moving & Storage of Dan River receives high praise for its reliable service, knowledgeable staff, and commitment to making the moving process as stress-free as possible for its customers.
Rented a 15ft truck for the day. Service was excellent. Katie did an excellent job explaining everything while helping me quickly and efficiently for a positive experience.
June 2026
Staff was courteous, efficient and very knowledgeable.
January 2026
Josh was very professional and polite. He was attentive to my questions and gave very knowledgeable and complete answers.
