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October 2023 by Brenda Moreno
Nothing but exceptional service every time I enter this building. Mrs Vasquez is the epitome of what any manager should be . Beyond helpful and a complete asset to the company. She deserves the highest of gratitude. Thank you Mrs Vasquez for your hard work and dedication to the members of VSCU
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September 2023 by Boris Pointer
I received the most professional service any customer could have asked for. Mrs Vasquez listened to my request and immediately began to provide a solution to my situation. She successfully provided the answer to my request.
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September 2023 by Krystal Martin
Tashah Davis is the best, great customer service and is she on your side 100 percent.
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September 2023 by prentiss phelps
Thay need to be open half on Saturday like the other banks thinking about moving to another bank
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July 2023 by Anthony Amburn
Went in and opened an account, and Steven Hale answered all my questions, very professional in every way.
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July 2023 by Neil Brown
If I could give less than a 1 star I would. I don’t even live in this area but I must say If I did I would have the news doing interviews at this place for the terrible treatment of how they treat the customers, especially those who are black customers. My mother was trying to finalize a car yesterday and received the rudest service I have ever experienced in my life. First they changed the original approval amount of her loan, once they had already told her she was approved for one amount and the car had been purchased. Then the gentleman that was assisting her spoke to her like she was nobody and then didn’t even make sure she got the through services or understood how to properly send the payment. This place needs to be stopped and the gentleman that spoke with my mother yesterday needs a serious coaching. I will also be escalating this complaint to the BBB. If you don’t want to help people properly then maybe you’re in the wrong career field.
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June 2023 by Ron Stacey
I came in the office Greeted immediately With a friendly hello. I asked for a loan personnel and Bobby Stout helped me.The Gentleman was very Helpful in Giving me all the information I needed on a car loan I Look forward to doing (Good) Business with Great Personal like Bobby will see u soon. Thank u Valley Star for Hiring Great Employees like Bobby.
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May 2023 by OKathy G. Logan
Maria Vasquez and Fabi are the greatest!! Great Personalities and great customer service, Great ladies!!
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May 2023 by Sharon Parrish
Maria Vasquez helped this morning so much. She was absolutely great to help me with my question I will always ask for her if I have a problem
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March 2023 by Mary Ann
I just opened an account there and the first time I paid my bills they declined one and that got me a late fee. I should have had 100 left in my account. I've got to find somewhere else. Walmart is better than this.
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March 2023 by Izaiah Jeffers
Opened an account started & a loan in the same day. Very good customer service. You guys are awesome.
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January 2023 by Karen Walters
As soon as my truck payments are finished. I'm GONE. This place is not trying to improve.
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November 2022 by Jon Oakes
Elizabeth Jeffers made my loan application process super easy!
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August 2022 by Jennifer Brown
Tammy made it so easy to open accounts without having to come into the branch. It worked out great for us and wasn’t time consuming. Many thanks to her for going the extra for us!
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July 2022 by Dawn Anderson
I worked with Elizabeth this week to obtain a loan.Absolutely the best experience ever! She honestly went above and beyond her required duties to assist me. Just one example, she emailed me phone numbers when she could have very easily told me to look up the numbers myself.She is very professional, extremely respectful and courteous. I will recommend her to anyone!!
