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February 2024 by Tg Hayes
I can't say enough about the good service that I received at this facility. Janie Gammon, made an experience of needing to replace a piece of our internet equipment. Extremely pleasurable. She was knowledgeable about the services, equipment, and so personable that the time I had to spend waiting for her to test the equipment and to go through the process of making sure that everything was functioning, seemed like no trouble at all. I would recommend that if you have to go through purchasing or upgrading any equipment through Verizon, definitely ask for Janie Gammon. She's the best! Verizon is lucky to have a customer service person representing their company like Janie.
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January 2024 by Mary Pridgen
I’m new to this so I’m in the learning process.Happy Founders Day to the ladies of Zeta Phi Beta
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January 2024 by Char Mander
Came in looking to start new service. The woman that "helped" us gave nothing but monosyllabic, opaque answers and contradicted herself multiple times during the course of our frustrating conversation. In all honesty it seemed from her attitude that we were bothering her and she was waiting for us to leave!
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November 2023 by Joshua McElwee
Jason Hogancamp was amazing. All of my questions were answered spot on with no hesitation. Overall experience was 5 star!
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November 2023 by billy reece
My sales associate was Jason Hogancamp he was very helpful and professional. He answered all my questions at ease and made me very comfortable to switch to Verizon after being a AT&T customer for many years. Jason is top notch.
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November 2023 by Kelley Berger
Best place for any of your cell service needs. Ask for Jason, most fun and knowledgeable guy in the business. If only all customer service transactions were this much fun! Thanks Jason we are sending all our friends to you.
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November 2023 by Telka Reece
Jason Hogancamp was so very helpful & knowledgeable. He was very patient with us going over the different plans & prices, even when we seemed a little wishy washy on trying to figure out which phone we wanted. I definitely recommend asking for Jason/J.J. If you need any help or have any questions.
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November 2023 by Jonathan Tilley
Yall! We live for Jason! He is single handedly the reason we will be coming back to this location for any of our future wireless needs. Promote the man! At least give him a raise. One of the best customer experiences I have ever had.
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October 2023 by Abigail Tiffany
Had a wonderful experience when I came here! Was greeted with smiles and preparedness! Bought my first plan and everything and I was definitely taken care of! Jason was quick to help and give me the best deals for me and not what was the most expensive! He was very nice and explanatory for every question I had and it definitely allowed me to relax and enjoy my time there!
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October 2023 by Ronnie Glass
Probably one of the worst Verizon stores in Virginia. The costumer service is at an all time low. When you walk in they look at you as if you are a problem and never give you a welcoming vibe, and barely want to speak to say hello. I asked their names to give an accurate review and let's just say that was extremely uncomfortable Jason big guy is the most nonchalant unwelcoming person I have ever met at any cell phone store. Jamya was very helpful and extremely nice. I don't suggest anyone got to this Verizon store if you can help it.
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July 2023 by Sherry Hines
I was greeted promptly upon entering the store. Jason did a great job in assisting me with a phone purchase. He was knowledgeable and demonstrated patience in answering all of my questions. He was very engaging during the time needed to transfer phone content too. It made the wait seem very short. I value great customer service like this at a time when it seems hard to come by. I appreciated the pleasant experience!
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July 2023 by Leah E
Jason Hogancamp was who helped us and he was phenomenal!! We were pleasantly surprised at how easy and quick Jason was able to make the process for us. He was an absolute joy to talk to and a great person all-around. He deserves a raise!
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July 2023 by Joshua Duncan
Jason greeted me as I walked in 40 mins before closing. I got a sweet deal on a new iPhone 14. I couldn’t ask for better service and how fast the process was. Jason is fast, knowledgeable, and professional. I recommend this store and Jason for sure.
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July 2023 by jason brumfield
We went to the Verizon store for a phone upgrade & Jon Cowlson was the sales person that helped us. Jon was very, very helpful with his intelligence & information, he made the experience about getting a new cell phone very easy.. Thanks
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July 2023 by Nannette Brooks
I went in to transfer from another wireless company Jon and Jason was awesome. The customer service was excellent and they was very patient, we was there all day but they helped with what we needed, because are situation was difficult and they solved it.
