-
January 2024 by George Johnson
They are not good at responding to calls
-
November 2023 by Bobby Bowman
ATM never works,staff is very slow worst bank in Danville
-
October 2023 by D T Intl
After banking with Woodforest National Bank for more than seven years (between a few states), I have found them to be professional, helpful, courteous... They have become like family!
-
July 2023 by Byrd Watchur
The service is unprofessional and extremely slow most of the time. Instead of taking care business, some of the newer employees are focusing their attention briefly on outside happenings with passerbys in walmart instead of remaining professional. They all, most times keep the customers guessing instead of letting them know why the wait is so long.
-
July 2023 by David Shelton
Worst bank overdraft your account when it's not even supposed to then say it's not there problem
-
March 2023 by Justin Staley
If I could leave nun I would not they don’t know what they are doing staff just runs behind the door when there is a long line they ridiculously slow the worst bank I ever used and never answer phone calls and when you leave a call back # they still don’t call
-
March 2023 by Desairee M.
Charge you $3.00 on top of the atm fee if you use others atm.
-
April 2022 by Craig S
This is regarding the Woodforest Bank in Walmart, Danville, VA. My mother passed away last week and in order to close her account I was told that I had to qualify as Executor on her estate at the local courthouse. There was less about $3000 on her account and I needed the money to help with funeral costs. I went to the court and the lady there told me that I could qualify as Administrator since there was not a will. She prepared all of the necessary paper work and I paid a fee for 2 “Letters of Qualification” It even had a raised state seal on them and was even under a bond. When I went back to Woodforest with these letters I was told by a lady named Joyce that that wasn’t the right thing. I needed a “letter of testamentary”. I called the lady at the court and told her that was what I needed and she informed me that it was the same thing. Different states call themdifferent things, but assured me I had the right document to close this account. I asked her if she would speak to the lady at the bank and explain that to her and she would have, but Joyce refused to talk to her. Just an hour ago I spoke to an attorney friend and he verified that indeed a letter of qualification was what I needed. Someone in management needs to educate bank employees and also train their employees not to be so rude.
-
March 2021 by A S
Always closing early..
-
October 2020 by Dovie Adkins
I guess it is one of the better banks.
-
April 2019 by Samantha Barrett
Great bank!!!!!! Great customer service. I feel welcome every time I come to this bank.
-
February 2019 by Karen King
Love my bank
-
January 2019 by emoon
Woodforest ATM took $200 out of my account and then I had to go through hell to get it back, even when I had the ATM receipts showing their was an error with the machine and no money was dispensed. If you want to use Woodforest...Think Again.
-
August 2017 by Desairee Matherly
Online banking is a plus but they have ABSOLUTELY NO ATM EXCEPT IN WALMART. And charge you $3.00 on top of the atm fee if you use others atm.
-
August 2017 by B Jordan
Woodforest is a horrible bank! If you have a new account they wont even cash ur paychecks. Woodforest is the worst!