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November 2023 by Stefan Pritchett
So far the rating is a 2. Still waiting on a transmission to be delivered to the shop that has had my truck going into the second week. First time the owner of the shop called, it took him four tries to get someone and all he was told was it’s in route, that was last week. Called this morning to see what “in route” means and they were not able to explain what that means. Now you can almost always track a delivery but for this, all that can be said is in route. I don’t fault the shop owner who still has my truck but I do fault the lack of communication when it comes to providing an update for customers.Update….Actually able to speak with a couple of people who gave me actual information. I appreciate the honesty and transparency. Hopefully the transmission will be delivered. Thank you for a prompt response!
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November 2023 by justin malcom bacasmot
The employees at the company gave great customer service and helped me with my inquiries. Will definitely recommend.
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October 2023 by Hunter Forney
Aaron is awesome! Highly recommend him to anyone in need of powertrain parts!
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September 2023 by David Byrd-Dickens
As a shop owner working with several reman companies over the years Go powertrains is far superior to any other. Best warranty team in the industry, Had a flawless warranty experience the one time it was needed. First Choice Transmissions in Danville will stay partners with them for many years to come.
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September 2023 by Ariel Weizman
Amazing service, everyone is so helpful, patient and professional! Had a very pleasant experience and highly recommend purchasing powertrain products from them!
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September 2023 by Jonathan Coleman
Pretty much same as Tom’s review above. My friend spent 2 hrs diagnosing a transmission, taking pictures and providing data. They agreed that a replacement transmission was covered under warranty. However in the end, they only provided 5 hrs Labor at $50/hr! Try and find a shop that will replace a transmission for $250. They torched this independent shop owner and it’s not much he can do. The core is probably worth more than $250. The carrier box is probably worth more than $250. They suggested that the difference could be charged to the customer, but that’s not much of a warranty then, is it?
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September 2023 by Paul N
Absolutely did NOT stand by their product!!!They sent out an engine that did not work from the moment the mechanic installed it. They asked the mechanic, without my consent, to do a diagnostics on it for which I WAS CHARGED.They finally determined that it WAS INDEED A BAD ENGINE, sent out a new engine, BUT WOULDN'T COVER THE FULL COST OF THE FIRST INSTALL, so I ended up paying about $2000 over my original bill to the mechanic just to find out that their engine was bad. I tried to resolve it with them but got the runaround.I SHOULD HAVE JUST BOUGHT A JASPER!!!!
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September 2023 by Carl Chenoweth
Great company with exceptional service and always willing to help.
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August 2023 by Siham Darkouch
I can't say enough positive things about my experience with Go Powertrain! As a car enthusiast and someone who works closely with dealerships and repair facilities, finding a reliable source for quality powertrain parts is essential. Go Powertrain not only met but exceeded my expectations in every aspect.
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April 2023 by James Davis
Outstanding quality and service. We work with several suppliers and this one is by far the most reliable. The staff is always straight up and my techs prefer the product fitment that we get from here.
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April 2023 by Justin Lindquist
I used this company to buy a remanufactured engine for my 2005 Silverado 1500 it was a 5.3. I actually made the purchase through eBay. I did a lot of researching between Jasper and a whole bunch of other companies. I found this place gave them a call and they were very helpful they were nice on the phone. They had great reviews and also they were local to Virginia. I then decided to purchase the engine on eBay. They did not charge me the core up front which was really nice. They even gave me an extra month I gave them a call because we were running a little behind on the installation. Upon getting installation done the engine runs very smoothly. I'm very happy with everything. I highly recommend this company. If I ever have any major mechanical items that go bad on my truck likes a transmission rear axles anything else that they possibly rebuild I will use this company again for sure. I will also say that their pricing was great. They didn't have the cheapest price and they weren't the most expensive but that is completely fine with me I was looking for quality and it looks like they came through in a major way for a great price. I'm looking forward to years of driving my Silverado that I have already had for twelve years now. Thanks a bunch
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April 2023 by Arielle DeLisle
I worked with the owner directly and he was professional and very easy to work with. I look forward to doing business with Go-Powertrain again.
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March 2023 by Todd Wambach
1 star...that's the lowest I can go. The warranty department of this business took advantage of the shop in Montana I do independent contracting for. They approved the labor on an engine replacement, approved additional labor time for the repair due to debris inside the engine they shipped, then stiffed the shop for the labor. Then when I was called upon to talk with their warranty people, I got the biggest run-around that I've ever experienced. Multiple calls. Multiple lies. Ghosted over and over. Their "trick" in denying the labor, was asking us to do some preliminary work to confirm the diagnosis, then using that work to create a separate claim so they could approve the first claim and deny the second. Very, very underhanded. The new engine did work! So, diagnosis was correct. I'd give them 3 stars on the engine itself, due to the fact I had to clean debris out of it before installation. The new owner of the car is very happy with its performance. Too bad the warranty department is the absolute worst. We will turn away any customer wanting warranty work from this supplier, unless we are given a deposit up front. GTP's word is not to be trusted.
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March 2023 by Michael Dorsett
Top notch service! John was able to find my transmission, told me 2ish weeks and it showed up in 3 days!
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December 2022 by Job Velarde
This place is awesome, best service, great staff. got my Jeep Wrangler back on the road in no time
