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November 2023 by Michelle P.
DO NOT GO HERE FOR VEHICLE REPAIR!!!My vehicle sat at this garage for over 2 months because they claimed they could not get the part that it needed. I talked to another garage about what part was needed and was assured they could get it and get me back on the road soon. Turns out the part that Anderson said my vehicle needed was NOT needed as the part that was on the vehicle was in perfect working order and just needed a new bolt and nut! Also while at the new garage, my vehicle needed state inspection and failed miserably. Three of the failing points had been passed for the past 5 years by Anderson Tire when they should have been failed!Anderson Tire should not even be trusted to do state inspections!
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October 2023 by Gabe Andersen
That was unpleasant. 2014 Mazda's lights came on and lost power about a mile from here (which I thought was a blessing). They said they diagnosed it, replaced the battery, ignition coil, "tune up", and said goodbye. $700 chargeI turned on the car at the shop and it was sputtering identically to when it broke down earlier. So I talk to one of the mechanics and said they didn't even test drive it after the repairs. WHAT?! He listened to it for a bit and figured it just needed a little running time and I would be find.I didn't trust that at all but just wanted to get out of there before I got ripped again. 20 Miles later I broke down with same issue. I called them and asked what I should do and that the repairs didn't resolve anything. He said, "you're welcome" in a very poor tone and said he thought the valve cover needed to replaced but they didn't have one. So I'm like, "So you decided instead to guess on the other stuff and charge me for it." And he said, "You're welcome." Like....he was dong some Jedi mind trick on me?Took it to the Mazda dealership and they said that was definitely not the problem and that the after market coil they installed was failing like 1,000 x's a minute and so they had to replace them again and voila - problem solved.Messaged Anderson and asked for a partial refund and an apology and I have been ignored - so hear I am. $700 poorer and livid.Services: Electrical
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October 2023 by Gabe A.
That was unpleasant. 2014 Mazda's lights came on and lost power about a mile from here (which I thought was a blessing). They said they diagnosed it, replaced the battery, ignition coil, "tune up", and said goodbye. $700 chargeI turned on the car at the shop and it was sputtering identically to when it broke down earlier. So I talk to one of the mechanics and said they didn't even test drive it after the repairs. WHAT?! He listened to it for a bit and figured it just needed a little running time and I would be find.I didn't trust that at all but just wanted to get out of there before I got ripped again. 20 Miles later I broke down with same issue. I called them and asked what I should do and that the repairs didn't resolve anything. He said, "you're welcome" in a very poor tone and said he thought the valve cover needed to replaced but they didn't have one. So I'm like, "So you decided instead to guess on the other stuff and charge me for it." And he said, "You're welcome." Like....he was dong some Jedi mind trick on me?Took it to the Mazda dealership and they said that was definitely not the problem and that the after market coil they installed was failing like 1,000 x's a minute and so they had to replace them again and voila - problem solved.Messaged Anderson and asked for a partial refund and an apology and I have been ignored - so hear I am. $700 poorer and livid.
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September 2023 by Debra Vernon
Used the website to request info on front end alignment..Never Replied
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September 2023 by Daniel Friend
Good honest people that do a very good job
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August 2023 by Bear Wood Workshop
They helped me when I had a severe car crisis and I was on the road in 2 hours!
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July 2023 by Ben Manis
Great shop to work with. Always busy because they do great work.
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June 2023 by Jay Hart
Extremely rude people. Very nasty attitude over the phone and customer service is non existent. From the looks of their lot I would expect a very low quality job done. I wouldn't trust them to change a bicycle tire.
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May 2023 by Dennis Jerdon Paranzino
Gave these guys a shot and I am very happy. I needed 5 routine jobs done and the pricing was good and all of the work was completed successfully. What else could you ask for? I will be back with other vehicles from our farm.Services: Tires
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May 2023 by Lloyd & Tracy
I stopped by for work on a vehicle, employee at front desk was so rude and snobby I simply left the establishment. There are dozens of tire shops where customers can patronize those who are professional and courteous.
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May 2023 by ricky thompson
This company is like a lot of companies in Dillwyn va.There’s no real competition for the business they’re representing.and the customer doesn’t really get considered like they should.The small business on right (seay&haver oil company) does inspections ,really nice and has great prices on tires.Just not open on Saturdays.Services: Vehicle safety inspection
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May 2023 by Brenda
They need to hire a person that knows how to make appointments! Terrible service! The tires don’t last long that they put on.Services: Vehicle Inspection
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April 2023 by Ricky T.
They don't conduct business in a professional way at all.They will not take appointments,so to get an inspection you have to drive there early (6:00) put your name in then drive back at 8:00 to get your inspection.Then wait for hours.There needs to be more competition in Dillwyn.They're very unprofessional and inspections are questionable.I don't recommend at all.
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April 2023 by Doralease Short-Jackson
Great place for work on your vehicle and to get tires for your vehicles. James Smith is very proficient in the automotive field.
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April 2023 by Doralease Jackson
Great place for work on your vehicle and to get tires for your vehicles. James Smith is very proficient in the automotive field.