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May 2023 by Negsmazin Gamin
So sick of Pilots! The workers make it even worse. This one here didn't even tell me about the cash advance fee. $6! Lol
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February 2022 by Stacy S.
This is usually a stop for fuel when I am in my Semi. However, today I am returning from a funeral of a childhood friend and the coffee I drank for the ride or the creamer I used did not agree with my stomach. That's when being a commercial driver comes in handy! You see, while most regular travelers are subject to the free public bathrooms, commercial drivers earn points for showers with private toilets. I do not use my shower points because I am a local driver, so I just rack up points every month. Today those shower points came in handy because I was not going to make it home. So I grabbed my suitcase from my overnight trip, secured my free shower, handled my business, cleaned up and back on the road. There is nothing worst than having to use the bathroom (in an emergency) and someone is in the stall next to you BLOWING IT UP! Settled stomach, clean bottom and no worries, a comfortable ride the rest of my journey! :-) Who said commercial driving doesn't have its advantages?
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November 2021 by Let S.
My fiancé and I were on another road trip!! We stopped for gas & ice (this location has the "good ice!"). First let me say that FELICIA (Fee) ROCKS!! A group of women had come in and really left the women's restroom disgusting!!! How disrespectful of them the leave almost EVERY stall (all but one)...with dirty tissue on the toilet, filthy tissue on the floor, and in each one?!?! Some women are just...eww. Well, I couldn't use it and I asked Ms. Felicia for assistance (as my bladder was about to pop!). She took care of me and escorted me to a restroom that was clean! In addition, there were a few things out at the beverage station and she assisted with that as well. It great to know that good customer service still exist. That there are those who really enjoy not only assisting customers but making sure to address and resolve their need. Thank you Felicia for all you do for all of us!! You are truly appreciated. Five for Felicia. Overall, - four stars. I took off one for the disgusting restroom (should've been more) but Felicia resolved the issue.
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November 2021 by Sheila C.
We pulled in on a bus, unannounced, and the staff jumped into action. They unlocked shower rooms so we could go potty. So thoughtful and considerate! Everyone was so nice! Even pointing out, "those M&M's are buy one get one free. Grab another one." I was impressed!
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September 2021 by Mark Bignell
Driver's on 9/15 at 9 am are blemishing the Pilot's reputation. Truck 26633 and another driver pulling trailer 19658 from Perdue. The company line to their transportation safety doesn't work, so a direct report is impossible. It was likely set up that way intentionally. Driver's are parked illegally over the station's fuel tanks, blocking any potential delivery. There are more than 35 open spots in this lot. This is pure laziness. The store is nice and staff friendly, but this is a major problem. They're actually blocking in drivers parked in proper spots.
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August 2021 by Tiffany G.
Complete disappointment that they changed their rules without warning. Went in to have paperwork printed via email to find out they stopped...no warning on their app or anything. Makes a day hard when this is the last place to get paperwork printed. To the Loves i go. More consistant. Wish i would have known before this 300 bucks in fuel
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April 2021 by Rebecca v.
I asked repeatedly to have the outside music turned down. Coorporate suggested I go in and ask ( I already had). Then the employee inside told me they weren't allowed to (lie) imagine driving until you're so tired, then can't sleep because of the pounding lyrics in your head., This pilot is so inconsiderate to the professional driver !!
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February 2020 by Cindy Cathers
I go once a week and get gas, cigarettes, Dunkin Donuts and I love their Roast beef dinner and their pizza. Great place, easy access!!!
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January 2020 by Dru Klaus
Clean and helpful staff. Parking & showers were well kept.