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January 2024 by Garrison Foster
Unbelievable rude staff. Waited in line for 10 mins before park closed in line that extended out the door. Got inside store and waited another 5 minutes when a staff member came up and told me that the person in front of me would be the last person they were serving and that my young daughter and I had to leave. I explained that we been waiting in line for 15 minutes, my daughter only wanted some hot chocolate after having a disappointing park experience and that could we please be served. The Starbucks employee responded “I don’t care, you need to leave” and basically pushed us out the door. Absolutely the worst customer service experience I’ve seen.
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December 2023 by Shalonda Clanagan
Asked for a pink drink made with heavy cream instead of coconut milk (I’m allergic to coconut), add peach juice, and vanilla sweet cream cold foam… they made my drink all wrong. They added the heavy cream in with the coconut milk, never added peach juice and it tasted awful. They refused to remake my drink. $11 drink gone to waste.
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November 2023 by Christina Treadwell
Worst service…close at 5 for Halloween Haunt…I got there before 5 and they wouldn’t let me get in line…said they “closed early”… ?
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October 2023 by Patricia S.
If I could give zero starts I would. The worst Starbucks I've ever been they couldn't get my order right and not just that they charge for something I didn't even got.! The supervisor argued with when I told her I've never got my complete order. At the end I left without everything in my order even when I paid for it. Is clear they need some classes on customer service and is sad they got people like them working there.
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July 2023 by sheldon davey
Inside Kings dominion!!! Please be aware.Got directed here from the highway when looking for Starbucks. Had to reroute somewhere else.
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June 2023 by Randy Reynolds
This is in the Theme park, so expect theme park prices. A big plus was that they accept Starbucks cards. No option for them to put the sugar into my drink for me.The person who made it was obviously being trained, so she was quite slow. However, being new kept her from varying from their recipe and it was made perfectly.
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June 2023 by Noah Wilt
Doesn't give water cups. They do at Hershey!
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June 2023 by Kayla S.
Extremely rude employees who don't know what they're doing and will charge you incorrectly and then get an attitude when you tell them they're wrong. Don't waste your time. These employees are too d*** to know how to put in drink orders.
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June 2023 by Tu My T.
caramel frappuccino 6/10 it doesnt taste caramel much,not too sweet choco mint frappuccino: 100000/10 amazing ,who love pepermint MUST TRY!!!!i booking onl,the apps so easy to use the ambiance here is basic ,asame with many starbuck store
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May 2023 by Dewey Edwards Jr.
OMG! Do not get a Cappuccino here. It’s all foam and three sips for $5.59! Not impressed. I’ve had better experience at other Starbucks.
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May 2023 by Chris Dumond
Come caffeinated or pay $7 to get a Monster out of the vending machine. Waited >30 minutes inside the store and never got to the counter.This store is not staffed to deal with amusement park traffic or line management when you’ve got unsupervised teens and kids cutting in and out. If you’re only going to have one place for serious caffeine, you need a “fast-pass” line for cranky overweight 40-year-olds.
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May 2023 by ASAP Pest Control Damascus MD
Very slow, understaffed and caramel frappe tasted like water. My son went to get a white chocolate mocha and his was good.
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April 2023 by Jose Sevilla
Very slow, understaffed and caramel frappe tasted like water. My son went to get a white chocolate mocha and his was good.
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March 2023 by Dawn Gaghan
We went to the Build-A-Bear that was attached which was awesome and discounted because it was off season.
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November 2022 by Pins and Mickey waffles
Love the gluten and dairy free options!