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July 2025 by Greta Hoke
Very knowledgeable friendly service. Highly recommend.
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June 2025 by Becky Simpkins
Had issue with new phone, called in the morning and they said to come by, when I got there, doors were locked and no one was there
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May 2025 by Dejan Curcic
Very helpful and friendly staff.
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May 2025 by George Bradley
Outstanding customer service in my view, very knowledgeable
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January 2025 by Keegan Divant
I've been calling since early yesterday and no one will pick up the phone. It's a bit of a drive so I don't want to make a special trip if they're not in business still.
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December 2024 by Ian Agnor
yo i hit da spot on sum i need a new phone type ish skyler was holdin it down fr had me like aight bet they wasn’t pushin nothin extra jus laid it out real chill like dis what it is n made sure i was straight forreal had me walk out feelin fresh if u slide thru holla at skyler they da plug no kizzy
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October 2024 by Madison Ayers
Greatest retail experience I’ve ever had! I was ready to give up on Verizon and switch carriers, The manager of this store, Skyler is THE SOLE reason I am staying with Verizon! He did everything in his power to make sure I was happy before leaving and went above and beyond to accommodate all of my issues! Big shoutout to Skyler, whatever they’re paying him, it’s not enough!
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October 2024 by Sharron Goodman
I want to give a huge shoutout to Skyler at the Dublin, Va location. I have been dealing with customer service and technical support on and off for the last three months. Skyler was the first person out of numerous others from Verizon to offer me exceptional customer service support. I would highly recommend that you do not order your device online. Instead, go visit Skyler in Dublin. You won’t regret it.
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October 2024 by Morgan Athey
Skyler was super helpful and took care of all my questions and concerns! Went above and beyond to make sure I left the store happy and satisfied!
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October 2024 by Brenna Harris
Verizon is an expensive company for really poor service. I have repeated issues with connection, service, and data. I have repeatedly called corporate customer service and received nothing but empty promises of having fixed the issues. Do not recommend this cell phone carrier.
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June 2024 by Haley Jones-Shumaker
Update: The store is severely understaffed and the one employee there was sick. I don't understand why a message couldn't have been added to the store phone letting customers know the store is closed because of staffing shortage/illness. Either way, the problem has been resolved for now.
My husband and I just signed a contract at this store on May 11, 2024. My husband received his phone, but the phone I wanted had to be ordered. No big deal there. The woman said it would be here Monday/Tuesday (5/13-5/14), yet it is now Wednesday May 15th, and I have yet to hear from anyone about the phone even though we got a delivery notification that it was at the store. My husband and I have tried calling countless times, leaving voice mail after voice mail, and no one is answering!
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February 2024 by Patrick Werner
I was told by Tyreesha (the employee working) to buy a phone privately from her directly instead of a new phone. She told me it was just as good as a new phone and was unlocked for any provider so I wouldn't even have to use Verizon service. I paid her cash and then found out that the phone was locked and couldn't be used for any service provider ( either lack of payment or stolen or such) Not only did she refuse to refund me my money she has since just ignored my calls.
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August 2022 by Brent Adkins
Great Customer service
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August 2022 by Erna Ratcliffe
Very nice
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May 2022 by thomas peterson
Show up at 4pm on a weekday and the doors are locked even though it's clearly during business hours... fix your hours or hire some people, this is unacceptable
