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February 2024 by Susan Neely
The manager on duty was nice
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December 2023 by Missy Johnson
Store was clean but needs stocked really bad there's pretty much nothing in here as far as general merchandise goes. Checkout took forever poor guy was doing his best but I don't think he had any help but he was really nice.
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December 2023 by teresa edens
Store could be a little more clean and organized. Clerk never even acknowledged us even though we did densely check out
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October 2022 by Robin Kelly
This one of the best dollar store I have seen. I was a way. From home need some thing and stop they have a lot more stuff then my dollar store. clean a lot cleaner I just love the care that they took of there store. I walk up the guy was cleaning the Windows. The guy work ing was very very nice give him a raise thank you so much for all u do Robin
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July 2022 by Julia Darnell
I remember the day they opened up for business. For years, the place was stayed super clean, very well organized, and the employees were the best in every way possible. It was perfect for quick stops and once in a while I'd spend a little time to look around with out hassle....BUT....things change.Their shelves are empty! They never have what I need anymore. 2022Now, I wouldn't recommend this place to my worst enemy. The employees are so rude, never helpful, and self centered to the max! It's rare that someone's at the register unless if course there's a line of people waiting (nothing uncommon). They refuse to open another register, regardless of how many customers in line. ?Instead of 3 miles down the road, I'll drive 30 miles out of my way to hit Wal-Mart...Enough said!I hope this helps someone out there!
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January 2022 by HoTT_MaMa
First off The Cashier that ring me up this evening was extremely nice, polite and professional! Very Helpful compared to some that I've seen that work there! I was able to find everything I was needing with ease. Also I have to brag a lil because I have been to 3 different Dollar General Stores, today, trying to add money to my Paypal account and this DG was the only one that actually knew what I was even talking about to begin with, n what they were doing n needed to do in order to get the transaction complete, and added it so quick!!! The other 2 DG's I went to earlier today were horrible. The first one, their card swipe thing on the register was messed up so the woman literally took my card n slung it back at me n said it's not gonna work today! No apologies or anything!!! The 2nd one I stopped at had no clue what I was even talking about and didn't know that they could even add money to any account using their register. The cashier told me that they don't do those transactions. So I had to let him know that I've been loading my account from DG ever since I've had it. That's when he continued to just act dumb n was very rude with poor customer service at the WC VA one. So with all that being said the DG that has been the absolute best today, by far, was the Duffield VA one. So if you want somewhere to shop and be treated like somebody then stop by there! Their hours are convenient too! Open most night til 10 p.m.
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July 2021 by Melissa Laws
I try to avoid this place if possible, has the most rude employees I’ve ever seen anywhere! Store has been cleaned up a lot but the nasty attitudes are keeping people out of there.
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April 2021 by WuzzleBums
First off The Cashier that ring me up this evening was extremely nice, polite and professional! Very Helpful compared to some that I've seen that work there! I was able to find everything I was needing with ease. Also I have to brag a lil because I have been to 3 different Dollar General Stores, today, trying to add money to my Paypal account and this DG was the only one that actually knew what I was even talking about to begin with, n what they were doing n needed to do in order to get the transaction complete, and added it so quick!!! The other 2 DG's I went to earlier today were horrible. The first one, their card swipe thing on the register was messed up so the woman literally took my card n slung it back at me n said it's not gonna work today! No apologies or anything!!! The 2nd one I stopped at had no clue what I was even talking about and didn't know that they could even add money to any account using their register. The cashier told me that they don't do those transactions. So I had to let him know that I've been loading my account from DG ever since I've had it. That's when he continued to just act d*** n was very rude with poor customer service at the WC VA one. So with all that being said the DG that has been the absolute best today, by far, was the Duffield VA one. So if you want somewhere to shop and be treated like somebody then stop by there! Their hours are convenient too! Open most night til 10 p.m.
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April 2021 by Teresa Vaughan
Duffield dollar store sometimes have very rude employees. Two men work there when things get hectic and very busy they do not help out. I have stood in line to check out for at least 40 to 1 hour to get checked out. No more I just leave. Otherwise it used to be a great place. Gate City one is fantastic. I rate them 5 stars.
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April 2021 by Wanda Williams
Could use more cashiers to keep things moving faster. But nice and curious when you do get to check out.
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April 2021 by Micheal Funk
Its alot cleaner than the one in BSG,no clutter,and open aisle here,
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April 2021 by Brandon Mullins
It's a good store.
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February 2021 by Valerie Garrett
Depends on which one u hit. We have like four or five in the whole county. Messy but they got anything and everything.
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February 2021 by James Moore
Very ? ce please but wish they had more help cause inventory is all over place about everytime I'm there also wish they had it to where you can find stuff better
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February 2021 by Pamela Light
This lady at check out is a miserable, grouchy lady. I have no why she is still on the payroll. Multiple people have complained. I'll drive an extra 15 miles to never shop here again