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June 2022 by Michaela Landers
To the lady working at this kiosk on May 39th, 10:15am, you need to work on your customer service skills. I cannot believe the disrespect you showed me when I asked you a few questions about the menu. Just absolutely ridiculous I agree with these comments, the hiring staff must do better. Will be avoiding this Dunkin’ at all costs throughout my travels.
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March 2022 by Donnie Lambert
This Dunkin Donuts locations located on the second floor outside of baggage. Nothing fancy, just a place to buy some sandwiches and coffee.
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December 2021 by Haritha Vasudevan
This was the only shop that was opened when I was departing frm the airport. The food was fresh and customer service was good
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May 2021 by Glenn G.
Dirty Kiosk. Employees as slow as Sid the Sloth. Coffee smells burnt, tastes bitter, and to top it off, today they sold me a Life Wtr Bottle, which when I got to my gate I found out had already been opened. So are they refilling used water bottles and selling them? Disgusting.
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July 2020 by Samantha Bryan
HORRIBLE CUSTOMER SERVICE. Been in Dulles for a week and by far this is the worst service I’ve received. The food case here is left wide open and filled with flies flying around and hanging out on the donuts and bagels etc. upon explaining to the staff member about the flies she had an attitude and was rude as if I was bothering her. Very unsafe and a huge health risk with flies just casually on the food that’s to be consumed by people
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January 2020 by Fiirst N.
It's 0957 on a Friday morning at Dulles Airport Terminal D. I just walked up and tried to order aa breakfast sandwich and some coffee at Dublin and thEy told me they weren't serving breakfast. Huh.... The two emplooyees are reefilling the refrigerator with no one behind the counterr..
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January 2020 by Tito Rodriguez
We bought donuts at this place while we waiting for our flight. Donuts were stale and old. Asked the cashier to change them with fresh donuts and we were informed the donuts that we had were fresh (hard and old)a she had an attitude. Absolutely no customer service at this location, hopefully they correct this issue here.
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January 2020 by Dacandy D.
Really slow service. They didn't have almond milk. Ordered a salted caramel hot chocolate but what I got tasted like something else. Didn't think it was worth the wait to go back and tell them.
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January 2020 by Tomoko A.
Love this place!!!!!Always makes me feel at home
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December 2019 by Catherine R.
I am from Massachusetts, and fly out of IAD weekly as I work for a major airline out of that airport. My favorite DD coffee is the dark roast, that is a staple on DD menu. They NEVER have it available, act as if they don't even know what it is. Now I'm sure the employees who act as if they could care less if you're there, and don't have available what is on their menu think I'm catching a flight and gone. Not the case, and I end up at Starbucks. They are not opened 24 hours as posted... The employees are rude, not helpful and never follow what they offer on the menu and have it ready. Time for DD corporate to come visit this one...
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November 2019 by Sura T.
The breakfast sandwiches are inedible and the coffee is watered down, not to mention the unfriendly staff. I seemed to bother the manager who was just standing there staring into space when I approached to place my order. As soon as my iced coffee was handed to me, I was turned off by the color. And when I tried it, it barely tasted of coffee! I waited for my sandwich to arrive before asking to exchange my drink. I asked to replace my medium iced coffee for a small cold brew and was told that the coffee is "made by machine" as if that mattered. The woman who worked there finally settled and gave me a hot coffee and it was even mored watered down than the iced coffee! I firmly believe that the "machines" they are using are in dire need of service or replacement. Then, when I sat down and attempted to eat my sandwich, the croissant was dry and hard. At this point, all I could do was laugh and search this Dunkin' on Yelp. I'm surprised it has 2 stars. From now on, I'll stick to Starbucks.
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November 2019 by Don Agiro
Great donuts when u that extra fuel to move forward
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November 2019 by Albert Ofori-Addo
Bad. Why should the cost of a cup of coffee and sugar be the same as a cup of cream and sugar.? The two are not the same.
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November 2019 by Veranika Aliaksandrava
The best donuts there
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October 2019 by John Veres
America drinks dunken.
