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January 2023 by Amanda Albert
Got into the cab to head to the airport and realized I forgot my makeup bag. When I arrived, I beelined to this store, grateful it was near my gate. Maxine was extremely helpful and patient to match my foundation (I use a different brand). After trying 3 really close shades, we found the perfect match! She also helped me pick out the other makeup basics. Thank you Maxine for helping me save (my) face for my trip!
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January 2023 by Shuyan Huang
Honest, and prioritized the #VanessaGuillen doctor’s face over profit - salesperson did NOT recommend any products to me for the new wound on my face, right cheek. 1) Good faith is always healing, and 2) stress via VSP corruption LT #JosiahSchiavone is not. #IamVanessaGuillen-the-MD finding evidence of the #AlohaSpirit in Virginia :) :)
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December 2022 by Ronna Richmond
I attempted to place an order at Estee Lauder online. They offered a promotion of a "Holiday Roulette" in which the customer taps a "Spin the Wheel" button, which I tapped one time in total, and was offered 20 per cent off my order. The website clearly and specifically stated that each customer was allowed 3 spins of the wheel per day. I went to checkout and the website posted a free shipping code, which I entered in the box provided. But then my 20 per cent discount disappeared. I began a chat to fix the issue and was told I couldn't redeem the 20 per cent discount and get free shipping in the same order. I understand this, but when I exited the Estee Lauder website and went back to it to spin the Holiday Roulette wheel a second time, a window popped up on the Estee Lauder website that said that I had exhausted my 3 spins for the day, when I had only "spun" it once.Upon chatting with the representative, I discovered I would have to spend even more of my valuable time speaking with yet another representative in order to still get the 20 per cent off of my order, that should've been completed thirty minutes ago.I am a repeat customer. It won't bother them, and it certainly won't hurt them, but I will buy skincare from another company from now on.
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December 2022 by Genet Kidane
Order online two Items description list with three free gift, but I received only two items. All the Advertising not true.Where is the other three?
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February 2021 by Pegah Kavousi
Use a lot of their product. I like their skin care more than their makeup.
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May 2019 by maryana rizqallah
I always stop by when I travel. They have the best customer service and Raeifa did great job finding my foundation match and she is very helpful and friendly. You should check it out I highly recommended:)
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October 2018 by Francisco Borja
Nice store