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October 2023 by Lee L.
First and last trip to Hollister was last Saturday. Employees never spoke a word to us. No "can I help you" and when I went to check out --not one word was spoken. No" thank you" , did you find everything. Just eye rolling when I mentioned one item was on sale and rang up incorrectly. Manager came to correct the error and she also......did not speak a word. What a rude group.
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September 2022 by Mary R.
I have tried twice in the last two weeks to shop at this store. The first time was for myself. I actually found several items to purchase but could not check out. Nobody at the register. I found a couple of young girls on the floor (not hard, it's a very small space) but they "couldn't " ring me up. Apparently they also couldn't find anyone else so I left. Today I was shopping with my teenage son and he wanted to look inside. I decided to give it another chance. The only employees I saw were another two young girls (can't say they were the same ones) goofing around right in front of the area we wanted to shop at. We stood and waited hoping they would at least move. Instead they began throwing clothes at each other and laughing hysterically. Yes, I made sure they were employees. Way to make sure you will never get my business.
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July 2022 by Lara Jubayli
They are very rude starting from the store manager!! I went to exchange an item with a price tag attached but lost the receipt which is not an issue as I used to shop and to exchange or even to refund from Hollister Dubai, Kuwait, and the UK. and they refused to help!! They started to make jokes and gossip behind my back and in front of me at the cash counter because of my accent then I told them I am a tourist. They didn't even notice that I'm wearing Hollister from head to toe and to show me some respect!! I will never go there again.
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April 2022 by Rashmi Khatuja
Hollister is my to go place for any fashion clothing or accessories. I loved visiting this one too. ?
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January 2022 by mantasour
Slightly overpriced clothes, but good quality. I always get jeans from either here or Target.
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May 2021 by Neha Challapalli
I needed help choosing some jeans and the sales associates were super nice and informative.
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January 2021 by Mohamed Hamed
They do not answer the phone.
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July 2020 by Ali A
Nice store with good options, and they have acceptable prices and quality.Their selling products that suit and attract more youngsters, however, there are many types that older people with sport tastes may like as well, especially their prices are reasonable in comparison with their merchandise quality.
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November 2019 by Srinu Tamada
From outside you won't recognize the shop, but in side it's well organized. It's small but has good collection especially for teen and young. I bought my best tshirts here. Cost might be bit more but that's never be a problem when you start using them.
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August 2019 by Cora Hollingsworth
It has very nice clothes, but they are very expensive
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April 2019 by MsCookie
Not much light though
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March 2019 by Luke Chamul
I love it
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March 2019 by Cesar Morales
It nice place to buy, my daughter likes to buy clothes there .
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January 2019 by Mario Miranda
Very good store. Perssonel is always trying to help you find the right size or the right color. And good prices.
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January 2019 by Amy M.
So I'm a bit out of the"age range" for this store but the employees have no idea if I'm shopping for myself, my child, or a niece or nephew. I was never approached by a sales associate for "help" finding what I needed at any time I was in the store. I was indeed looking for a sweater for myself. I did actually find something age and size appropriate and decided to make my first purchase in almost a decade. They store was fine. Clothing set up and displayed beautifully. However, once I got to the register.... all of it changed. I am fully aware the sales person is prompted to asks for an email and phone number to access a $10 discount.. but, Tiara, my customer service representative at the Dulles Town Center location distinctly made it apparent that my purchase was a disruption to her day. Not only was she less than pleasant, she was flat out rude. I understand if an employee is new and needs assistance, but she never said one please, one thank you, I got a full on "uh huh" when I paid for my item and told her to have a great weekend. The entire interaction was negative. There was however another staff member present at the time that was apology and extremely pleasant....
