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January 2024 by Nyx
I had TLC Auto Detail install window tint on my front and rear windows as well as a sunshade. Khai was very helpful in discussing what I wanted and explaining the options.They did a beautiful job - it has improved my commute so much!
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November 2023 by Collin Metzger
I had an amazing experience having PPF and ceramicoat done with TLC. The staff seem very honest and transparent about things and are very willing to work with you on custom requests. I'm very picky about random things when it comes to my cars and everything was perfect down to the fact that they protected the interior and the jack points and lug nuts still look like they've never been touched.
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September 2023 by sherrod baptiste
I recently took my car in to have exoshield installed on my windshield after my previous windshield cracked. The exoshield install was great, the customer service is excellent as well I was updated through the day of how the install was going. Great business and would highly recommend.
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July 2023 by Teddy Spittal
TLC was recommended to me on the Northern Virginia Tesla Owners Society group. We wanted to get our car wrapped and windows tinted while we were out of town. I spoke with Rachel who was very knowledgeable and patient (first time wrapping and tinting windows). We were able to schedule without issue. We met Rachel and Dave at TLC and Dave walked us through the process and helped us pick the window tinting. TLC was extremely communicative and sent us pics throughout the process - The car was ready to go when we got back and the wrap looks just fantastic. The tinting is great as well. We are very satisfied with the work and the customer service is top notch.Services: Auto detailing
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May 2023 by Karl S.
As a small business owner myself, I really don't like writing bad reviews of other small businesses. Unfortunately though I've had this bottled up for way too long and feel that it needs to be publicly shared. Additionally, I have communicated recently with 6 other people on the Tesla Northern Virginia group on Facebook who have had near-identical experiences with TLC. Buyer beware! The reason they have such good reviews is because when they mess up, they offer a refund if you sign a non-disclosure agreement (NDA) agreeing to not post any negative reviews. They did this to me and many other people. See the full story below:I purchased a Tesla in December 2019 and scheduled with TLC to have PPF and tint installed shortly after delivery. After getting my car back from them, I was shocked at the sloppy PPF install. Pieces were peeling, edges were not cut correctly, edges were not tucked, large gaps of un-protected areas were exposed, there were bubbles everywhere, etc. It looked like they had a trainee do my entire car. I've attached pictures to this review showing the sloppy install.When I complained to TLC, they said that it was normal and that PPF was never perfect. Basically their answer was that I just needed to lower my expectations. I originally believed them and just decided I had to accept it, but it continued to get worse and began peeling even more. I took my Tesla back to them and they offered to trim off the peeling edges, but they refused to replace any of the pieces. I let them trim the edges, and all it did was make things worse and left huge gaps.I took my car to another local shop for a second opinion. They were appalled and couldn't believe what had happened. They said that PPF can indeed be installed perfectly and that this was one of the worst PPF installations they had ever seen. They removed several PPF pieces and found that TLC had scraped huge sections of my paint with a razor blade, permanently damaging the paint. My car had been completely butchered.The other PPF shop helped me coordinate with a body shop to get my car re-painted to repair all of the razor blade marks. The body shop was ALSO horrified at the terrible PPF job, so much so that the owner of the body shop called TLC's owner (Dave Miller) and insisted that Dave needed to pay for my re-paint. After some back and forth, Dave agreed. Once the painting was done, my car was taken back to the other PPF shop and they did an absolutely amazing/excellent job - one that I would consider essentially perfect. The difference between TLC's work and this other local shop was huge.After this entire ordeal, I asked Dave if he would refund me. He agreed to a partial refund if I signed an NDA. He sent me an NDA with typos which I requested multiple times be corrected before signing, and it took weeks to get him to reply to me. Finally in the end I decided to not sign it because I wanted to be able to share my experience with others. I never got my money back and basically had to pay twice to have PPF installed on my car. It was a costly mistake considering the massive amount of time I spent trying to get it fixed and the amount of time I spent without my car while it was being repaired.I will give TLC credit where credit is due...the tint job they did was fantastic; however, that was after they re-did several windows that had bubbles and were not originally installed correctly (they claimed the bubbles would go away, but they never did, so they finally agreed to re-do the windows that had bubbles and it's been fine ever since). If only they could have handled the PPF as well as the tint.
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April 2023 by P L
Hands down the friendliest and most professional shop in the DMV. If I wasn’t a detailer myself, I’d bring my car to them for everything. However, I don’t know how to apply window tint so I brought it to them and they did an AMAZING JOB! Bring your car here if you want it done right the first time.Service: Window tinting
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March 2023 by Chao Zheng
I want to share this very positive experience I had with the folks at TLC today. My car got side swiped and I got some scratches and paint chippings on my door.I took it to a dealer and they quote me 5K to replace the door for some scratch and paint damage.TLC took a look at the damage and informed me that they can buff out and repaint most of the damage. Now the damage is barely visible and I couldn’t be happier!
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December 2022 by lyn voelker
I was looking for a place in VA that could apply windshield protection on my car and found TLC. I also had them do a full car paint protection film to my vehicle. I ended up having my car hit twice and needed the film redone in those areas and they were very courteous and fixed my vehicle at an appropriate price. I have had another shop compliment both the film and windshield protection TLC performed on my car. I would highly recommend this shop for all your car needs they offer. I drove two hours to have my car protected by them and it was well worth it. I truly appreciate both the customer service and car service I received from them.
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November 2022 by Mike Baker
Third time using TLC and they always do an amazing job!! Last time I got my F-150 ceramic coated....it still looked great 5 years later! Very flexible and always professional! Thanks again TLC!Services: Car waxing
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October 2022 by Patrick Gaffney
Just had my 2022 718 GT4 PPF’ed, ceramic coated, windshield protected, windows tinted and livery stripes installed by Dave and company at TLC.The car looks beautiful!! They did a fantastic job. There were some difficult parts with the livery install but they did a great job with it. The job took longer than expected, part of it was due to the PPF film quality not being up to their standard and had to order more. Dave was also very considerate of the extra time the job required.I’ve used TLC before and have always been impressed with their quality and value. I would recommend them highly.
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October 2022 by Bruce Weinstein
Absolutely fantastic results. The first time anyone has touched the paint on the car. Highly recommend. The paint is glass like now. Most all oxidation was removedServices: Auto detailing
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October 2022 by Juan Patino
They did a great job at tinting my windows, customer service was pretty good. There is misinformation on their website. Even though they say they will detail the interior they do NOT offer this service. They also won’t wash just the engine bay of your car without any additional service on top. Overall a decent detail shop.Service: Window tinting
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October 2022 by Vicky S
Have been going to TLC for years and have gotten my Jetta and Tiguan tinted. They do an excellent job and so friendly. 100% recommend if you need your car to be well taken care of!Service: Window tinting
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September 2022 by Patrick Velliky
TLC did an incredible job with my Model X. They applied full body Suntek Reaction PPF and it’s flawless. They wrap just about every edge - you really have to go looking if you want to find where the PPF ends and bare paint starts. Highly recommend.
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September 2022 by Bellomotorsports
Super easy-going, quality work. Pickup / drop off was adjustable to my needs and were met with 110% satisfaction. The PhotoSync Tint has been really nice, escaping the summer heat / prying eyes all while complimenting the Magnetic Gray paint on my 240SX.Service: Window tinting
