-
September 2023 by phyllis Harrison
This is one of the worst towing establishments that I had to do business with…. The lack of customer service from the tow guy is very concerning to me as a paying customer! Very prejudice establishmentService: Car towing
-
September 2023 by Sonicman 26
This Company is a rip off... And if you call Junk for Cars in Dumfries va.. It rolls over to there Company... So they towed my car and lied on the phone like they was gone pay me... And them loaded my truck up and then said they needed the Title to Salvage it and it was a lie... This Company is a Fraud .... That's why my Attorney is handling everything for me... SO BEWARE OF CROPPERS TOWING??
-
August 2023 by Croppers Towing
Thank you fast and friendly … went out of your way to help me today and were so kind with the process … really a gem … only wish I could use my email to post …. Again thank youServices: Car towing
-
June 2023 by Sheak Mohamed Bangura
The customer service lady was very customer oriented.
-
May 2023 by Ashley G.
I had the most exceptional experience today with Cropper's. After a malfunction with my auto lock on my car, I closed my back car door after loading my bags in the car after work and my key was in my purse. After I shut the door, the car automatically locked and I was locked out. I was pressed for time because I work on a secure part of base and the visitor center closes at 5:30 & they are NOT flexible to stay late, even in an "emergency."I tried the roadside assistance with my car manufacture and insurance company to no avail. I tried to enable to remote unlock on my car and was told by the manufacturer that service was discontinued on my year car, 2016.I called 5 local tow companies, and none could arrive before 5:30. At this point, the clock was ticking. I got ahold of the owner of Cropper's at 5:09 and he made it with about 6 minutes to spare. He went through the gauntlet at the visitor center and the security gate, literally having to provide every piece of his identity and open every compartment of his truck at the gate to be searched. He drove me back on base because the security gate for walking on had shut off the badge swipe since it was "after hours." He literally said he has gotten on to the FBI academy easier than my little part.After all of this - I asked him how much I owed and he said NOTHING. He said "my wife and I own this company and believe that sometimes you just had to give one back from time to time." He then said he hopes I have a better day. Are you kidding me? What an incredibly nice man. I insisted on paying, but he refused to take payment and instead gave me two of his cards. I saved this number to my phone and will ONLY ever use them in the future. I will pay this kind act forward and leave this review on every app and social media platform that he / Cropper's Towing and Tire's Inc has a presence. The world needs more kindness. He could have easily charged me $200 or more, especially for the hassle at the checkpoints. What a stand up man and company! This made my day for sure!!!! Thank you for your kindness!
-
April 2023 by Brandon Emery
Be cautious with these guys. Very sure of themselves, they were late for an appointment they had to have to retrieve my car which if i had been late he would have charged me. They also charged more than what is legally allowed for towing and storage. I wouldn't let them change the inter tube on my bicycle. Refrain from dealing with them!
-
September 2022 by D B
I brought my Subaru to them to have two new tires put on the rear of my car as I was leaving town the next day. I asked the short heavy set one if he balanced them because he put them on the car rather quickly. He assured me that he had. The next morning I left for my destination only to experience a wobble in the rear, even with luggage in the car. The next day I took the car to have them balanced. The tech who took the tires off and inspected them and showed me that no weights were put on and they were never done.Service: Tire change
-
July 2022 by Rosalyn Chestnut
Cropper'sTowing and Tires was great. When you need assistance this company is honest, quick to service and professional. I recommend them and when needed I will be a return customer.Services: Car towing
-
July 2022 by derrick buchanan
I brought my Subaru to them to have two new tires put on the rear of my car as I was leaving town the next day. I asked the short heavy set one if he balanced them because he put them on the car rather quickly. He assured me that he had. The next morning I left for my destination only to experience a wobble in the rear, even with luggage in the car. The next day I took the car to have them balanced. The tech who took the tires off and inspected them and showed me that no weights were put on and they were never done.Service: Tire change
-
May 2022 by John Conner
People are super helpful. I'm not sure what the bad reviews are for. Right off rt 1 next to 95
-
April 2022 by louise bellucci
While driving north on 95 I blew a tire on my RV’s tow dolly just as rush hour was starting. They were able to come right out to where I was stuck and take the rim back to the shop to put on a new tire. I was back on the road in under an hour. Prompt courteous friendly service. Thank you!Service: Tire change
-
March 2022 by Tracy E.
If I could give a lower rating I would. Terrible customer service. Treats minority customers horrible. Very degrading, Rude
-
March 2022 by Kevin A
Caucasian male was terrible. Humans are put on this earth to help one another and this man refuses to recognize his job is still customer service. I had 2 relatives pass away last week and lost my job due to injury. This man up-charged me just because he felt like it. Made me go through hell and back to prove that my car belonged to me. I pray god works a miracle in his life that helps him become nicer to people.Service: Car towing
-
January 2022 by Lou Ferrao
Great service. I had a leak in my tire and they quickly the problem, fixed it and got back on the road. I'll go there for now on.
-
November 2021 by DeeDee C.
No issues with anything here. I got two tires plugged and they were quick and fast with doing it. Especially because I wasn't looking to get new tires right then and there. I will be back if I need anything
