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July 2025 by Shannon Ivery
I will not be returning. I waited in the drive thru for over 15 mins to pickup my sons medicine, whom is disabled. When i arrived to the window, i was told i had to pay for my sons Rx out of pocket which i was aware of beforehand. But I have a 10% off Rx card that i wanted to apply to see if it will allow me any savings and i was denied and told to come inside due to the line being long. I explained my son is disabled and that would not be feasible and the cashier did not attempt to use the Rx savings card.
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July 2025 by Eric Bandstra
Always seems to be a problem. Just picking up a prescription is difficult. I
Prescriptions frequently aren't ready. Randomly closed without warning. Problems with orders. Always something.
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July 2025 by Rose “NANA FIRST” WidowW
Not pleased at alll with method used if you don't have your extra care card. Cashier ask for your phone number so it ends up the owner of that phone number loses her coupon discounts. NOT GOOD.
CHANGE THE RULE....
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May 2025 by Recovered Purpose
Vast improvements over the past year. Still need some occasional coaching (pharmacy staff); however, definitely improved.
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May 2025 by Tonjia Baker
I JUST LOVE HOW THE TEAM MEMBERS MAKE YOU FEEL GOOD JUST TO ASK FOR HELP AND THEY ALWAYS HELP WITH A SMILE
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March 2025 by sharron jones
Employees are great!!
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March 2025 by Barbara Truglio
I got an education! And that is beyond 5 stars. Thank you, for all your help!
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August 2024 by Samo Ahmed
Worst person to be in customer service the lady keeps telling me one second for 45 minutes
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August 2024 by Greg Bowie
CVS offers amazing discount and always have great customer service.
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July 2024 by B Barnes
The store manager was in the area so he greeted me and also assisted helping me to the checkout with the item that I had. everything that I received there was positive and I think I’m CVS for her and such positive individuals the store I attend it was in Woodbridge, Virginia and I’m very pleased. Thank you so much for having a store like CVS in my neighbourhood
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July 2024 by Ahmad Shirzad
The pharmacy is closing for lunch they can work in two groups.
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July 2024 by Ana Castro
I came in on Friday morning and had excepcional customer service nowadays it’s hard to incounter someone with readiness to help and that will go out of there way. Chantel was who assisted me I needed change for smaller bills and she was really helpful I know must of the time workers will turn this request away just to get out of helping you aside from helping she had a great attitude when speaking to me.
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July 2024 by DuUnA K
Syed and Amita were at the cash register and they were very courteous with my return. Very good customer service!
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July 2024 by Kim Arzadon
The pharmacy needs another round of training on the Virginia state laws.
Starting 1/3/2021, any pharmacist in the state of Virginia is able to prescribe OTC emergency contraceptives. This is a protocol made by the Virginia Board of Pharmacy, btw. It's all public knowledge. It's literally the FIRST thing that pops up on Google when you look it up.
That being said, I came in hoping to get a plan b paid for by my insurance. I spoke to a pharmacy tech and they asked the pharmacist on duty for clarification. He immediately said no and didn't even try to look up state laws either. I'm unsure if this is based on the stigma that "pharmacists can't prescribe medicine", but that is completely false (SPECIFICALLY IN THE STATE OF VIRGINIA).
I have reported this training issue to CVS and I truly hope they fix this. This has been a Statewide Protocol for THREE years now and it's a shame they still aren't made aware of it--that or he just didn't want to be bothered to write me a prescription, but that brings up the issue of why tf you're working in the medical profession if you don't want to actually HELP people. ?
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July 2024 by Nanyamka Laws
Great store and associates! It's always clean and fully stocked. The managers work hard and keep the store moving smoothly.
