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October 2023 by Daniel Steven
I have never been to a dealership and felt comfortable when buying a car and that is coming from someone who works for a big name dealership. When I originally called I was greeted by Mansour who I had a great conversation with and decided to come check out a car. The vehicle was excellently priced and they allowed me to do a full pre-purchase inspection. The team there is definitely one to be grateful for when it comes to a smooth, stress free experience. I would also like to thank Milo personally for following through with getting the financing situated and deal finalized. This is a great place to purchase a vehicle. Do not hesitate to reach out to there team for your next vehicle.
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October 2023 by patti whipple
Great experience! Details of the car I bought were disclosed. Taking the car to an independent mechanic, which I did, was encouraged and the findings were pretty much as expected. An extended warranty on a rebuilt car was offered. Because I drove from another state, Mansur even contacted me to make sure I got home safely. Very kind and caring.
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September 2023 by Brook B
My entire experience at Dream Auto Group was nothing short of exceptional and was absolutely amazing. I’ve dealt with many car dealerships over the years, and I was beyond impressed with this dealership customer service and HONESTY. Mansur was extremely professional and patient with me throughout the entire process. I was blown away by his knowledge, expertise and detail oriented (if I may add) . He truly treated me like family here, which meant a lot. I would strongly recommend Dream to anyone and certainly plan to be back for another car in the near future. Overall, a 5/5. Not the average car dealership. He goes above and beyond. Great communication, detail in explanations and made me feel more than a just customer.
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September 2023 by Adey Abebe
Great experience and very reasonable pricing with reliable car on my choice. Id suggest you come and feel the difference especially if you had a bad experience with other dealership places like I do.
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August 2023 by Usman Chaudhri
Just bought a Nissan SUV this past weekend and the whole experience was nothing short of amazing! Mr. Mansur (owner) is a very nice courteous gentleman who was welcoming from the beginning and answered any questions I had. He was honest about any history and every details regarding the car that i asked about. would definitely return for future purchases. thank you!
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August 2023 by Plugged Inn
VERY GOOD CUSTOMER SERVICE LOVE BUYING ALL MY VEHICLES THROUGH THIS DEALER. BEEN WORKING WITH THEM FOR ABOUT 7 YEARS NOW AND THE CUSTOMER SERVICE AND VEHICLE ARE EXCELLENT!!
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August 2023 by K. Smith
This is a horrible business! DO NOT BUY FROM THIS BUSINESS. READ ALL REVIEWS FIRST. I will be contacting Google about them deleting my review! I have 67 contributions they know damn well its not a fake account!
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May 2023 by Randy B.
DO NOT BUY FROM THIS DEALERSHIP!!! The Dream Auto Group dealership preyed on my 20 year old nephew and convinced him to purchase a car that is beyond repair. The salesmen are predatory and sold him a car with salvaged engine components. The entire engine and coolant system is rusted and rotted through and through. After attempting to repair the car, we discovered that the engine is not the original engine. Upon our discovery, we attempted to return the car to which the manager consistently and adamantly declined. This company buys vehicles from the auction and does not fix them before they sell them. This was admitted to me by the manager himself. They did not inform my nephew of the many issues and salvaged parts prior to his purchase. The repair shops will not touch the car. We pleaded with the manager to take the car back and he responded by saying "buddy, not in a million years". The salespeople are totally unprofessional and blocked my nephew's calls as he tried over and over again to resolve the matter. We are currently working through litigation to sue the company. We also reported the company to the Better Business Bureau, Federal Trade Commission, DMV and the Attorney General so they can never take advantage of another customer again. Do yourself a favor, save yourself the headache and look elsewhere for your purchase!!
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April 2023 by reyma
Needed to replace one of the rear wheels and the spare tire, found me two tires quickly and replaced them in less than 5 minutes.
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March 2023 by L Freeman
Very Very good experience. Saw the car online and filled out the paperwork the next day. Car looked like the picture and drove it from Dumfries to Richmond like a charm. Monsour was patient and upfront during the entire transaction. Highly recommended!Inspection by Toyota dealership attached. Thank you?
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March 2023 by Magdy Andrawes
My experience with Dream Auto Group was really bad, the car they offered me was completely rusted from the bottom and the way they treated me was tough and disrespectful.I do not recommend dealing with them.
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February 2023 by Katie Peters
BUYER BEWARE!!! They sold us a truck with rolled back mileage. Advertised at "32k miles, new tires, runs great, good condition". Had truck delivered to us. Come to find out it has over 240k miles, tires were bald, driver seat tore up. Needless to say, they refuse to take or return any of our calls!! Never once did say the actual miles on the vehicle! Highly illegal! Who knows who else they are trying to dupe and get away with it!
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January 2023 by Chiranut Khangrang
Me and my husband just brought a car back in October. Hoping everything is going fine but unfortunately turned out to be bad luck for us. We have been waiting for the title for at least 6 months. They told us everything is good, and they got it under control. Finally, they cannot give us the title and I have to return the car. I just want my money that i put on the car back. The last call I called; they said don’t call me again and they would rather attempt to get our car repo’ed (we have made all payment and acted in good faith) or get our car impounded.Update 1/29/23We got our money back and I returned a truck. Thanks Milo.
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November 2022 by Chris Zaragoza
Pretty horrible experience. Drove 1 hour 40 minutes after work on a Friday. He had all week this vehicle I wanted priced at 15995. Then Friday somehow it went up to 16995. I called earlier that week on Tuesday and he said it was for 15995. They have also had this vehicle for over a month and did advertise it 15995 a month earlier. Now at 16995 the vehicle is definitely over priced especially with an outrageous 999 dealership fee which is insane. I tried to talk to him about the price it was originally was when I called. He said he would keep the car for a year. Another customer was there with me and overheard the conversation and just left because of how bad and rude it was. I also called before I came and he said he would be there and he wasnt so I had to wait for 30 minutes as well as the other customer who drove over an hour. The owner didn’t even acknowledge the other customer didn’t apologize for not being there. He could care less about his customers. This is a shady business do not shop there.
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October 2022 by Ben Tran
Come here if you want to get ripped off. Seriously, van I recently purchased was returned back due to its lack of safety measures and its uncertainty in the body frame(Milo said it was in great condition and SAFE). Description also says the van was cleaned, you guys shouldve saw the van. The bank took the van back and so did they. Worked on the van myself and got it inspected. Im not compensated and my down payment is gone. Not sure how they do work but its like Milo and his dad just bounce back n forth. If Milo thinks its an inconvenience he’ll send me to his father. And if his father thinks its an inconvenience he’ll send me to Milo. Unbelievable, please be careful going to this dealership. Better off going to carvana. This is a junk yard not a dealership, im confident not a single car in that junk yard will get past 50 miles.
