-
October 2023 by Nida Nawaz
I had an awesome experience with Ms. Esther. I had not gotten my hair cut in a couple years because I have had very bad experiences with my hair. Ms. Esther was very kind, patient, and accommodating to my needs. This is the first haircut in my life where I felt like it was exactly what I wanted. I had asked for short layers and a trim and that’s exactly what I got.Ms. Esther is fluent with all types of hair, has great experience, and treats her customers with a lot of love.Service: Haircut
-
July 2023 by M W
I had been seeing the same stylist since 1998 when I moved to Virginia. She's a very nice lady, but she only knows roller sets and relaxers. I found Ester through a recommendation and am very happy. Ester is well versed on a variety of hair types and textures and can make reliable recommendations.For a long time, I didn't have a "hair style" because my prior stylist couldn't cut hair that wasn't in a straightened state. Hence, my hair was uneven. Ester fixed my uneven, dry hair and gave me highlights all over.
-
July 2023 by Danica Pickens
The stylists at this shop are blessings beyond words!! While my hair is afro textured, at times I do qlue ins, which can leave our hair matted, dirty and badly tangled. Gina patiently combed every piece of glue out of my hair. She thoroughly cleansed both my hair and scalp. Im so thankful to see my REAL hair underneath that gunk of glue. They detangle my hair, shampoo, clipped my ends and reassured me its important to take care of you ??Services: Hair straightening
-
March 2023 by Taylor Blake
Terrible experience. I booked an appointment before heading out of town to a wedding to treat myself. The appointment I made was for a quick weave. Immediately when I arrived the hair stylist asked why I didn’t wash my own hair. Even though when I called to book she told me a wash and style was included in my service. Every quick weave I’ve had the stylist braids my hair down before applying the wig cap. She sprayed an insane amount of hair spray on my hair and attempted to put it in a ponytail under the cap. When I asked could she braid me down. Her response was, “oh yea I forgot.” I asked could I get the hair cut in layers. She became instantly irritated and said she was doing too much work on my hair for $150. Which was weird for me because while booking she asked exactly what I wanted and how many bundles of hair I had, then quoted me $150. I told her I had no problem paying for the hair cut but I did ask could she offer me the 10% off discount for all first time clients that’s listed on her website. She refused. After giving me layers she also refused to curl the ends of my hair ( which is the styling portion of the service.) Her response was I don’t curl synthetic hair. The packaging clearly states the hair can be curled but she said continued to tell me no. What makes matters worse is I had to bring my own supplies. She said her glue was dried up and she didn’t have any wig caps. She offered me zero discount for that as well. I left her salon with some much anxiety and frustration. All I wanted was to feel pretty and pamper myself before attending my friends wedding. This was the worst experience I’ve ever encountered.
-
March 2023 by Chavisty West-Collins
Awesome work!!! Esther is VERY PROFESSIONAL and does exceptional work. This is my 4th time having Esther do my hair at Passions. She's is highly skilled and always goes above and beyond.I will continue to be a return customer!Services: Hair extensions
-
January 2023 by Kamari Star
Called to see if they could accommodate me because I don’t use heat in my hair. They immediately said no without talking to any other stylist. I even told them how to do it lol … I called another place moments later & they said of course ma’m ! You never know who you’re talking to & they could of got an amazing tip. Before saying no I suggest at least trying to make something shake ??♀️
-
December 2022 by Mariah Vinson
It was my first time trying out Passion Hair salon at the 17323 Richmond hwy location.Hawa, a Simnatu hairstylist and designer, braided my hair a little over 1 week ago and the turnout was excellent. She was accommodating and worked with me. Would definitely recommend. Thank you Hawa.Hair braiding anywhere around the DMV can get super expensive, so be sure to clarify what you want done and ask about prices up front.
-
September 2022 by PedroForTheWin
I am a regular customer to To Passion Hair Salon I have been coming here for years and my experience is always through the roof they are so loving and they welcome you like family they always make sure there custom are treated with respect and love and they always do there best to please the customers 10 out of 10 stars.Services: Braids
-
August 2022 by Ellis Mosely
Esther is an excellent beautician and provides excellent professional service!
-
May 2022 by Tamarra Crawford-Williams
I've been a customer with Esther and team for over 5yrs and I am never disappointed!! The customer service is excellent. The knowledge and care taken on not only my hair but my 10yr old daughter's hair is above par. I've moved from the area and still drive 2.5hrs to see this team. Booking with them, you'll become a customer for life
-
May 2022 by Arnedia Whitfield
I truly enjoy coming to this salon & have been a customer for a few years now. Esther, the owner makes me feel like her sister. Outstanding service always???Service: Box Braids
-
February 2022 by C
Ive had a good experience with Esther a few times but my recent visit with another lady was horrible.
-
November 2021 by Faven Butler
I have never been here but can already tell I’m not interested in going. As soon as I called someone was trying to help me get an appointment. She then realized there were no more slots open for today. I would have been perfectly fine with that and tried to come a different day but instead the person who was on the phone said “there’s no appointments today anyway” and hung up the phone before I could say anything. People really need to learn customer service can make a break your business. Thanks.
-
November 2021 by Towanna Crutchfield
If I could give this salon less than 1 star rating I would. I walked in to get a basic shampoo, conditioner and blow dry. At the end of my service I asked how much and was told $60. This did not include any styling to my hair at all. The shampoo itself was mediocre and hardly worth the price paid. I would not recommend this price gouger to anyone. Take your money elsewhere.Update** I called and spoke with the owner, Ester, who informed me that I should’ve been charged less. She was kind enough to refund some of my money. However, I was still charged for a service that I didn’t request and that was not communicated to me would be at an additional cost.
-
July 2021 by Donna McElvy
Miss Esther will listen to all your requests!