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January 2024 by Victoria Cardona
I’m never one to leave bad reviews but today just left such a bad taste in my mouth by my experience here today. Saw so many positive reviews that I gave this dealership a shot. I live almost 2 hours away and work a crazy schedule. Nevertheless I called them letting them know I get off at 3 and should be there by 5 to look at a car I was interested in purchasing & that today is my only available date. Keep in mind they don’t close until 7pm. I went ahead and applied for the loan through them on my way there and was called soon after being told he would not be in office so I assumed I’d be working with another salesman as my intention was to leave with a car. My dad and I get there right at 5 get told by an employee that we can only test drive today. That the salesman was going to run my information in the morning because the banks were closed and I’d have to come back to purchase. I’ve been to dealerships past 6pm they’re still able to run credit checks and work with banks so I’m not sure where this information came from or he didn’t care much for my business there. Beyond upsetting to drive almost 2 hours. Show up long before closing time to find out he left work 2 hours early without helping me. Very unprofessional. Taking my business elsewhere. Waste of a trip.
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October 2023 by Poojan Patel
This place is amazing. Great selection of cars. Prices were unbeatable. I bought my car there hassle-free. Very nice guy, easy to talk to. Unlike most car salesman. He genuinely cares. Made my car buying experience very fun and easy. Highly recommended!
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July 2023 by ANDREW DALRYMPLE
I’ve bought 5 used cars throughout my life. Working with David was the easiest, most pain-free car buying experience I’ve had. Got a great deal on a Volvo at $4k under market value and, after a mechanic inspection, the car came back clean. Highly recommend!
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July 2023 by A
When I got to the dealership, the customer service was above and beyond. I was treated with courtesy and respect. When I asked about the condition of the serpentine belt on a higher mileage vehicle, they changed it before I left the lot to give me peace of mind.
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June 2023 by Stella L. Matheos (MagicMtK9)
Very helpful and friendly staff. Nice selection of cars and discrete sales-persons who don't breathe down your neck as you're checking them out. Zoom auto made the entire process easy for me and my new (4yr old) car! Highly recommend! ?
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June 2023 by Sasha Andersson
We bought a 2016 Toyota Sienna in 2021 and it has been a great car for our family. You never know what you are going to get with used cars or with smaller dealerships but we had a good experience with Zoom.
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June 2023 by Leah Whiting
HUGE shout out to David! I'm a college student staying in Hampton Roads location in Virginia. Before I came to his shop I sent my dad a link from Navy Federal Credit Union for a used black Prius 2017 for 21K. I had my eyes on it but I had to think about my financial future plans. David was very understanding, SUPER helpful, and a great conversationalist! Concerting this is my first time buying a car WITH a loan! Wooh! I asked David is there other options for me to purchase a different car. He found me the PERFECT car! A Prius 2013 for 14K in GREAT shape (below my budget). David has a kind heart for his customers that come in the door. He is a VERY well trusted dealer! Thank you so much David for the best experience in buying a car! God bless you! :)
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January 2023 by Raxyis
Came to take a vehicle for a test drive. Most people have a bad taste in their mouths when it comes to these “small” independent dealerships but I didn’t have those types of experiences here man.. Adam was cool and didn’t stress me out like the other dealers man.. I appreciate the effort they took for me.
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December 2022 by Tina Kestner
Buying a used car is a journey, trying to find an affordable vehicle that someone like me can afford is a challenge. I was lied to and that is wrong. The car fax said no accidents (not true) it just wasn't reported. The radiator and wheel bearing need replacing and rust issues were hidden. All of this hidden of course at my expense. Fair warning to those who read reviews.
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November 2022 by Eric Mancco
I’m very skeptical when buying from independent dealers but at Zoom Auto, they were very honest and open to their inventory. JJ didn’t force me to finance with them and recommended I go with my bank. Found so cosmetic issues with the vehicle I wanted, JJ bought OEM parts to make sure I was satisfied. I highly recommend this place if you’re looking for a new vehicle.
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October 2022 by Davon James
I brought a Hyundai Genesis 2012 Rspec 5.0 here. From the start like 2months past and transmission started slipping. Then to top the cake the engine seized on me in the middle of the highway. Please don’t come here I’m sure most of their cars are trash! Please walk the other way! Anywhere but here!!!
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October 2022 by TFB RECORDS
Love this dealership! I have purchased a Audi A8. The process was easy and Sean was excellent at finding the right vehicle for me and explaining everything clearly. He was very receptive to my questions and very approachable. I will continue to be a loyal customer to Zoom Auto
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October 2022 by Michael Tygrett
Sean, was wonderful. This is our second car we bought from him this year. He Sped us through the process, was clear on the details of the vehicle and helped my wife get her dream car a Land Rover Discovery that she always wanted. Great customer service as always!!
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October 2022 by Mark Wells Jr
Sean was phenomenal once again. Adam and Sean were very patient. They ensured the car was perfect for my budget and answered any questions or concerns. They were straightforward with the pricing and didn't try to sneak in fees in the contract like other places. Zoom Auto is a dealership you can look forward to doing multiple deals with and knowgenuinely care about gaining repeat business and referrals from their customers. Sean wants to ensure his customers are aware of every aspect, even if it is negative. You can rest easy knowing sean and zoom Auto has your back.
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September 2022 by Savannah Antompietri
Highly recommend. I got a great car for a fair price, and Shawn even helped me sort a DMV clerical error several months after our transaction.
