-
December 2023 by Bernadette Williams
5 Star rating is not enough for CARSTAR! I would give them 100 is I could! I have never experienced so much ease with a body shop. The communication via text message through every phase of the repair process was wonderful and how quickly the completed my repairs made me feel like a valued client which is rare for body shops in my opinion. I would recommend CARSTAR to all of my family and friends. Top tier service all around! Thank you CARSTAR for an amazing experience.
-
December 2023 by Shawndria Kitzmiller
They are kind and keep you up to date on the progress of your vehicle. They did a GREAT job on our truck. They do not disappoint you in anyway. So Thank you very much.
-
November 2023 by William Schrader
Quantico Collision Center did some work on my Tesla Model Y repairing some scratches on the driver's side doors. They did a very good job and once I got home I noticed my front license plate holder was damaged and barely hanging on. Pete at Quantico Collision Center ordered a new plate holder and if I noticed any slight imperfection from buffing, they immediately took care of it- no questions asked. Overall, very good customer service and professional team. I highly recommend them and if I ever have a problem with my Tesla, I'll be going back to them.
-
November 2023 by Eian Berryman
They did à great job with my truck. But the only thing I had a problem with is getting my truck back on the day I was suppose to get it. I got the run around for like 3 weeks before I got my truck back in my possession. But like I said the truck was in excellent condition when they finished the job. Thank you Quantico Collision's
-
October 2023 by Kim Aalaie
They kept me up-to-date the entire process. I was sent weekly texts letting me know exact what phase my car was in. Excellent service, car looked great!Services: Painting
-
September 2023 by Crystal Harris
The unprofessionalism is real! I take my car there to be fixed which should of taken about 5-7 days according to other shops but it took 2.5 weeks then when they say its ready and i go to pick up it has more dents and scratches plus tint on window messed up. Guy says oh yea thats our fault it wasnt there when you dropped off, we will fix it just leave here a couple more days… like are you kidding me. How do you not even check car before telling someone to pick up. Do NOT COME HERE!Services: Painting
-
August 2023 by David Eshelman
Fantastic experience! If you are in need of a certified Tesla repair this is where you need to go. The manager is responsive and listens to customers in need of help. Quality work and great staff in all positions. Communication throughout this experience was timely and responsive. The manager went out of his way to find the parts I needed. Thank you, thank you, thank you!Service: Body & Trim
-
August 2023 by ABDEL Chokhmane
I took my car to get estimated there and I end up losing parts when I talk to the manager they keep telling me to go back-and-forth for like 3 days. At the end I find out that they stole my parts and they wouldn't return it . I do not recommend anybody to go get job done over there.Service: Body & Trim
-
July 2023 by Katterine Flores
They were great, sending me updates in every step of my car repair and helping me with the Insurance at the same time. I recommend this business.
-
July 2023 by Leslie Willis-Mazes
Wonderfully friendly staff. They kept me informed on the progress of my vehicle. Car was detailed when I picked it up.
-
June 2023 by Ayanna Robinson
What a phenomenal/pleasant experience they’re awesome , definitely Did an awesome job and also kept me up-to-date daily. Definitely would recommend to friends and family. Thank you so much CARSTAR Quantico collision!!Service: Body & Trim
-
June 2023 by Yasmin Wilson
QUANTICO COLLISION CENTER Made the process so smooth! They coordinated with the insurance company and auto adjusters, they kept consistent communication through every step, they even took care of coordinating the rental car return! The body work that Jon did is flawless and it looks just like the day I bought my Camaro! 10/10!Services: Tires
-
June 2023 by Brian Swords
This establishment exceeded our expectations. We found them through USAA after an auto accident. They were courteous from start to finish and the final product was better than expected. I would highly recommend them for auto needs.Service: Body & Trim
-
May 2023 by Peter D.
My experience with CARSTAR Quantico Collision? Simply Excellent. Other than doing a superb job on our electric vehicle, their customer service was outstanding. I always received updates on progress of our vehicle. When I went in person, staff was kind, courteous and was able to answer my questions. Quality Customer Service is something that is severely lacking these days, but this company did anything but. Highly Recommend this collision center. If there's mutual patience and respect between service provider and customer, this goes a long way. A+ all around!
-
May 2023 by Kwame Opoku Amoako
Awesome service… I love that routine updates were provided to me via text on all repair stages for my 2023 Tesla Model 3. I highly recommend CARSTAR Quantico Collision Center to everybody in need of quality repairs in the DMV area.
