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April 2024 by Aboubacar Traore
Fatima was so nice and respectful to us great customers service.
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February 2024 by Roxana Valenzuela
Love their customer service ☺️ and ofc their food!
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January 2024 by Ivy Turkson (EyeVee)
Best Tropical Smoothie in the area. They are always super kind and sometimes remember my order (goes to show that I’m a frequent visitor.lol). Above all, they don’t use ice as filler for their smoothies. Some of the other ones I’ve visited, use more ice to fill your smoothies and it literally taste like your drinking ice with a hint of whatever you’ve asked for. So I appreciate this Cafe, much more. Thank you.
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January 2024 by Patrick
Fix the description of the store. There of no drive thru
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November 2023 by Katharine Alleen
Bathroom has been out of order - seriously? Get it fixed! We will not visit again! We will go to subway where the workers say they have to go use their bathroom!
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October 2023 by Anne hughes
This location is very nice, the staff are always kind. Every time I place an order online it's either already for me or just about done I work about 3-5 minutes down the road. The girls are Very efficient and the food is always made correctly!
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September 2023 by Daveda Walton
every now and then I’ll have an appointment in Dumfries in the morning. I make sure I stop by this tropical smoothie on the way. They are quick, they’ve never made a mistake on my drink, and the energy is always amazing. The same lady is normally the cashier. She’s always smiling, pleasant, and is sure to greet you before you leave. The very few minutes that you are there you will always notice healthy exchanges in conversation and leadership amongst the staff. This location and the location across from Forest Park high school should definitely be examples of how some of the other locations and smoothie businesses should run. FYI The location on Smoketown is horrible whether day or night. I stopped going, but They could use some leadership or management training from this location.
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September 2023 by Jenny Liu
Rude associate. Very disappointing. Not returning nor will I be a tropical smoothie customer again. It’s associate like her that then customers away.
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September 2023 by Jada B
After getting my wax at European wax center, I decided to get a Santa Fe quesadilla! It was really good and flavorful!
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July 2023 by Tray Ridley
I placed a mobile order for 2 detox Island greens smoothies. Did a little changes to them, but the order was not correct. My order was remade, but this time the greens nor the ginger were included in the smoothies. This is not the first time this has happened, but I was willing to give them another shot at making them correct. I will have to find a spot that will make my smoothies the correct way. My wife and I were not satisfied. It can be hit or miss with making a customized smoothie at this place.
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June 2023 by 22hype1
Not too much to speak on, let’s me just say this had 9 employees working, took approximately 4-5 minutes of me waiting to see if I had been helped with nobody in line. Next 3 individuals came in after me and placed orders after I waited approximately 20 minutes afterwards and had theres before me. When ask about my order got attitude from one of the employees saying they working on it and got the excuse one customer drink was done because she got mad. So I guess if I placed my order first I should have to wait after them cause of that and be okay with it because of that, To make it even worse my order wasn’t even in the process of being made when I went to look. I just got my money back after waiting for that period of time for nothing. My advice is if there is more than 6 customers and you see like 5 of their employees just chit chatting and not one comes to help you place your order just turn around and leave, I’ve been to this spot multiple times, but this location has went down in quality and service since I moved here 3 years ago.
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May 2023 by Anna Samuels
The workers were so beyond nice and so helpful with our food. They also were so quick and making the smoothies and food. I love this location so much and if I can give more than five stars, I will but I definitely recommend this location. They are the best tropical smoothie ever.
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May 2023 by Gregory Tooks
This is the best Tropical Smoothie place that I have had a privilege to visit. The customer service is outstanding. I’m always greeted with a smile , no matter what employee. I’ve been to several other tropical smoothie establishments none of them match up to this one. Their smoothies are excellent, and always well-made. I’ve tried several other tropical smoothie establishments this is by far the very best one that I’ve visited the other smoothies that I’ve tasted at the other establishments are watered down with not much flavor. This is by far my favorite tropical smoothie establishment to visit. Great staff, great service ,great product.
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May 2023 by Holly Jo
I just visited this location and am utterly disappointed. I ordered the All American wrap, which should only have bacon, eggs, and cheese. They added chicken to my wrap and I have a personal aversion to chicken and eggs together. For me, it tastes disgusting and I would never order anything off a menu that combines the two. In addition, the amount of cheese on the wrap was outrageous. Way too much! Had I not already left the shopping plaza, I absolutely would have returned the wrap and asked for a refund. Clearly, the employees need to check the listed ingredients when making menu items. It went in the trash… a waste of my money.
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May 2023 by Dennis OMalley
I've been patronizing this business for well over 8 years on a daily basis so imagine my shock when the manager (Abby) rudely reacted to my request and subsequent inquiry about a refund after an order was not delivered! Wow, if this is how a reliable customer is treated, I will be taking my business to the next closest tropical smoothie going forward where I'm treated as a valuable customer.
