Vivian Nails Spa offers a mix of experiences for its customers. Many appreciate the professionalism and kindness of Hailey, who consistently ensures clients are happy with her work and makes them feel comfortable. However, some recent visits have raised concerns about long wait times and service issues, particularly during a pedicure appointment. Despite these mixed reviews, the salon is noted for its clean environment, attentive staff, and quality service. Regular customers express satisfaction with their experiences and recommend booking with Hailey for a positive visit. Overall, Vivian Nails Spa strives to provide a welcoming atmosphere and quality care for nail needs.
I was a walk in, they reassured me regularly how much longer i'd be waiting. Loved the communication. Nails look great & simple. My eyebrows Ms.Hailey did. Will be returning.
January 2024
My experience is always great! Even when there is a concern or anything negative, they immediately rectify.
November 2023
I like going to Vivian, unfortunately I'm not lucky with the male staff. I have tried twice and always have bad experiences . But overall staff is nice that's why I keep going back. However , I admit the prices are high.
