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March 2024 by Hazel Edmond
It was awful! Stayed on the phone holding for an hour! I just hung up! Terrible terrible service!
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January 2024 by Ella Seaborn
unacceptable treatment as customer. I have been schedule for tank pick up 4 times. As of today Amerigas has not picked up tank. The new company will not bring new tank until Amerigas pick up there tank. This is enabling us to not have sufficient heat. I need this pickup to be expediated.I am seventy five with health issues.Shelton L Seaborn
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January 2024 by Lisa Morin
Drivers/delivery guys are great. This has nothing to do with them. The expectation that we will leave our gate open for 10 days to two weeks, endangering our dogs who have been attacked twice by roaming ill-cared for dogs in the neighborhood, is ridiculous. When I called the woman assured me there would be a phone call the night before delivery. Uh, no--no phone call. No one locally to call and speak with. We will be changing to a solid local company this summer. We have no use for this gas company.
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December 2023 by Edward Powell
I purchased a new gas stove and I had to get a 3rd party to connect my gas stove.I have been doing business with Amerigas for a long time and I did not like way things are being done now. Why can't we go back the way it was. We need to reopen the office in my area.
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August 2023 by David Schmitt
I can’t get AmeriGas to service my tank. I’ve been calling for a week now, no hot water and they never call me back or schedule my service appointment.
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June 2023 by Kaye Newsome
I have told my story SEVERAL time and apparently it doesn't matter to you all. Basically, I paid for 100 gallons, the gas was delivered but because no one was home they locked my tank and didn't even try to reach out to me. I had to wait 2 days for someone to come back and unlock my tank which was totally UNACCEPTABLE
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June 2023 by Robert E. Henson Jr.
Amerigas no longer offers service in my area and is the higest price propane provider. They charge fees for every thing and every service.
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February 2023 by George Seif
Timely delivery
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January 2022 by Cynthia Bell
Orderd gas 1/14/22 for my mother. I was told it would be delivered on Monday, 1/17....no show!! I called , they promised to deliver by Thursday. No show!! They promised again Here it is 2 weeks later and my mom's tank is empty STILL HAS NO GAS.
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December 2020 by Ida Threat
I have been a customer of AmeriGas since 1993. Even thou I could purchase propane at a lower cost, the customer service is worth the exact cents. Thank you Emporia AmeriGas.
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May 2020 by Scottie Williams
Excellent service, the technicians were outstanding.
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December 2019 by Patrick Henry
I was most impressed with the excellent customer service and with the quickness with which my order was handled. There were some timing issues on my end and Amerigas handled them with ease, worked with me and was able to get everything set up fast.
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January 2019 by Evelyn White
gas is always deliveryed on time have never given out of gas.when I am not home gas ticket always in door
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January 2018 by Dave Elmendorf
Was promised gas on Tues or Wed. No gas. Called Thursday and was told trucks couldn't travel in 2 inches of snow... (wonder what they do in the northern part of the country? other companies trucks were out...) was told I would get gas Friday or Saturday at the latest... no gas...at 6%.. 2nd time this has happened. This was after they doubled the price on me after I was told our Farm rate didn't apply any more. No notice of this by the way. Been getting gas for 2 years at the old price... Basically they tell you whatever you want to hear, then don't deliver....
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February 2017 by Joyce Manning
Always courteous and reliable. Great service.
