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October 2025 by clifton wilkins
My favorite CVS store in Emporia va 23847 excellent team .
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October 2025 by mary tanner
I love this store. They have considerate staff despite being busy.
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September 2025 by Asia Winningham
The woman pharmacist was extremely rude today . I handed her a prescription that I previous had filled there ONE MONTH AGO and without her even investigating and putting my name into the system to back up my claims she said “ I’m not filling that” and rolled her eyes at me with attitude and I had to ask her why ? And she gave me a bogus reason because I’ve been getting this prescription filled at several CVS’s for years !!! She has a nasty attitude and needs to be corrected and coached on how to speak with costumers .. she could have easily called my doctor to confirm the prescription and I know this because I use to work as a psychiatrist assistant and I’ve spoken to pharmacies plenty times to confirm prescriptions ! She just wants to give people a hard time !!
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April 2025 by Gracie Maes
Go elsewhere customer service sucks at this pharmacy!! 2 days to get medicine . No notification medicine ready , have to go there and wait to be waited on with attitude .
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January 2025 by Becky Stephens
The staff works very hard and they are very friendly, even if others are not often that friendly in return. Thank you!
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January 2025 by Lesli Caceres
I have never had an experience like I did today. A worker there seemed really irritated when I asked her for help to print photos she usually is not hostile she's really sweet when her managers are there but today my daughter asked for help and she responded eagerly and said she was alone and we were okay with that it was just her tone. We paid for our stuff but she was incredibly rude she tapped the screen to print photos aggressively and just seemed bothered by us. It was honestly a horrible experience.
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June 2024 by Tonya “Sunflower” Matthews
My experience was ok..
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April 2024 by Tameca Ricks
I've call CVS in Emporia several time and every time I call someone hangs up on me. I'm glad no one is dying because they sure would if they had to deal with this particular location. Horrible customer service!!
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December 2023 by Heather Lynn Jones
CVS Pharmacy in Emporia Virginia at 306 West Atlantic Street has very rude employees who have disrespected me and I will NEVER EVER SHOP IN CVS PHARMACY AGAIN!! On Saturday, December 22, 2023 I went to CVS PHARMACY and I sent over $900 through MoneyGram and after I did my transaction and left the store the woman who was at the register working decided to say that she thought i was doing something wrong by sending someone that amount of money!! And she proceeded telling the other customers that I "looked nervous"!?? REALLY? Nervous for what? She talked badly about me to the other customers and I really think that was VERY DISRESPECTFUL! I WENT BACK IN THAT STORE AND LET THEM KNOW HOW I FELT ABOUT IT TOO. CVS PHARMACY I HOPE YOU KNOW WHAT KIND OF EMPLOYEES YOU HAVE WORKING AT THIS LOCATION! YOUR EMPLOYEE THAT DID THE TRANSACTION GAVE THE WOMAN IN FRONT OF ME OVER 100$ MORE IN CHANGE THEN SHE WAS OWED, LUCKILY SHE GAVE IT BACK LIKE A GOOD PERSON! THEN THE PERSON TRIED TO GIVE ME ONLY $60 BACK IN CHANGE WHEN I WAS OWED $90. BUT I MADE SURE TO GET MY CORRECT CHANGE. I WILL NEVER EVER USE CVS PHARMACY AGAIN!!
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October 2023 by Julie Coleman
No one in pharmacy knows how to answer the phone. Have been trying for two days to get someone to answer. I guess who ever is training the employees needs to include how to answer a telephone when they hear it ringing. Now the pharmacy is going to close at 6:00 PM . The pharmacy is just doing what they want to. Doesn't CVS have rules for the store to follow. Must not. Was told by someone at the 800 number for CVS to complain about my store experience that our prescription would be ready by the end of the day Tuesday. Guess what it's Wednesday and prescription is still not ready. I'm ready to go to Walmart pharmacy. You have your medicine in less than a hour.
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October 2023 by Elizabeth S.
For one they don't answer the phone when you call,I will say the front people do speak when coming in,the pharmacy is in another lane
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September 2023 by Emalee F.
DONT GO HERE!!! Took a whole week to get medicine from them. Claim to be short staffed which I totally understand, but the reason they are so short staffed is because of the AWFUL attitude you receive from the staff. Save your time and go to Walmart Pharmacy.
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September 2023 by Allison Heard
This is probably the worst CVS pharmacy I've ever been to. They are very rude and slow. I had an issue here trying to get a prescription filled and the pharmacist was rude. Had it transferred somewhere else with no issues whatsoever. Do not recommend this place they are rude and unprofessional. I'd give zero stars if I could
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September 2023 by Jimmy Lehman
Went in for a prescription for pain killers to be filled for a shoulder injury. After trying to call for over 30 minutes and no one could anwswer a phone (with 6 ppl in there?!?) pharmacist stated "can't do it today" "and maybe not even tomorrow" "I don't even know if we have the meds in stock". At 3 pm, there should be NO reason you cannot filla script same day and NO reason the pharmacist doesn't know what meds she has in her stock; or why she cannot look it up. Especially when it comes to narcotics, you would think it being closely regulated you would know off hand what you have in stock. We will be switching pharmacies ASAP.
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August 2023 by Catherine Gaydos
Worst pharmacy I've EVER seen. Scripts can take over a week to get filled, you can't reach anyone via phone and I can tell you how many times I've picked up scripts with errors, such as wrong pill count. DO NOT recommend this pharmacy to anyone. I've been there waiting and watched the techs having personal conversations while there are numerous people waiting to be helped.
