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October 2023 by Ann Temple
I am so thankful for Brenda Robinson from the Y coming to the Bloom Center each month entraining our residents with hula,exercise and music and reading to them. We love the dancing. Also Aria is a blessings to our residents. Thank you YMCA. We always love to see the children from the Pre School program. You are an asset to our community
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August 2023 by vh1 bae
Paid for a membership here and after my second time going to the gym around 6pm there was no one present to properly check inAfter my workout I was met with a man following me to the bathroom I told him that I have mace and get away from me . When I tried to address this issue with the staff there was no staff memeber a to be found . I was scared and devastated that I went threw this at ymca I went home to tell my fiancé and they encouraged me to still give the ymca a chance to make things right . My fiancé even went in to get a ymca memeber ship just so I can feel safe working out and not attend alone.When my fiancé signed up for membership we were discriminated against for being a lesbian couple .At this point I was disappointed and LOST %100 TRUST FOR YMCA .the following week when no one cared to follow up with both incidents we went in to cancel our membership. When we filled out paperwork to cancel our membership the manager offered us a 30 day free membership saying that she dropped the ball with staff training . 4 months later we never got our 30 day free membership and I was forced to go back into the center to ask them why they charged my card 2 months straight after cancellation. Once again all they did was said sorry we dropped the ball.I would never feel safe at this place and now I drive 45 min to colonial heights for planet fitness .Poor staff and management. If you are a women that works out this place is not safe .
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January 2023 by Genardra P.
I love coming to Y. I from the area but live out of state and whenever I'm here no matter how long my stay is, it's wonderful to know I don't have to stop my fitness. The facility is clean, the staff are friendly and always speaking and I love seeing people I know and grow up with with work on their health.
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December 2022 by Maxine Green
Able to exercise without interuptions, staff friendly and helpful.
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February 2022 by Jason Tucker
I went to this YMCA on MLK day me a fellow African American and another African American went and tried to go play basketball but the lady at the front desk wouldn’t let us participate because the person I brung with me membership expired when we tried to pay the fee she wouldn’t accept the payment and she told me that I can go but he can’t and continued to make jokes and laugh in my guess face about not paying it our ride was not there yet so we had to wait there in the front I asked nicely can we just go until our ride is here out the kindness of her heart and she rudely said no
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September 2021 by ae wea
The front desk staff has always treated me nicely, and I don't have a husband, so I don't have to worry about them giving him the "evil eye"! However, like my co-reviewer, I do take great umbrage with the staff not treating me like royalty! After all, I am the center of the universe- just like her! Treat me as such!
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May 2021 by Anita Strickland Skroback
Simply great! The facility, people and the most amazing trainers....especially Amy Bain...she whipped my old body into shape!
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April 2021 by A3688QYshannong
Very friendly and helpful staff! Fun, happy atmosphere. Everyone has something to do here. Great home away from home facility.
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April 2021 by sheva727
Very clean and safe facility and friendly staff!
The fitness classes looked great, I just didn’t have time.
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August 2020 by Gary Cifers
Great place to workout and such an awesome staff!
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June 2020 by Matt Phillips
The YMCA is Great place to workout .Great staff . you meet a lot of people . very friendly people .
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April 2019 by C RD
The front desk staff pick and choose who they are courteous to. If you do not fit into the demographic of old and white you can forget about it. I barely go to the gym, but my most recent experience have not been pleasurable. I’ve had staff yell at me for doing their job and they are still there. Most recently a staff member said that my husband a non-member could not wait for me in the waiting area with my son who is a member. Never has this been an issue when my mother has been there, a non-member. This is supposed to be a family environment and make a paying customer at least somewhat happy. They’re racist as hell and I’m going to tell you why, when the front desk staff said my husband, of a different ethnicity of mine could not come in she was looking him up and down and disgust and just being outright nasty to us. Then the Director Kristin whom I address this to is going to project the incident onto me. If money was an issue the staff member could have asked my husband to pay, but she told us that we would have to leave and I’m paying for this! Then the staff member says that she does not care who allowed one of my non-family members in before it’s not her. She was nothing but disgusting to us. When I reported the staff member all Kristin did is side with the staff member who told me to go ahead and tell her which suggests that the staff member gets away with bad behaviors all the time. Then the audacity of Kristin to tell me that I slammed the door when it’s a pressurized door, therefore it cannot be slammed. Kristin expected me to respect the staff member when I was disrespected for services that I am paying for. Then has to audacity to question me about my behaviors at work and how to conduct myself as an adult, which her poor leadership skills. If I didn’t know how to conduct myself I wouldn’t have a job, but apparently the front desk staff can have no sort of basic people skills yet they still have a job. Kristin continues to question my conduct, but wouldn’t there have to be a catalyst to someone’s behavior. If you are black and enjoy paying your money to an establishment that will not welcome you, then outright side with their racist, bias and ignorant staff be my guest. It’s no wonder the place is struggling and only the elderly get treated with respect, let me retract that mostly the elderly white people. Kristin was all to happy for me to cancel my membership after continued disrespect and bias from staff, that basically says we do not want you here!
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December 2018 by Julie C.
I came to this YMCA from out of state and had a wonderful experience. The staff was very friendly and the equipment was very accessible. I would definitely recommend this gym to locals and visitors. The gym offers classes, has lots of weights and machines, good amount of room to exercise, children's watch area and a sauna in the locker rooms.
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September 2018 by Ruby Pitt
YMCA is full of great and very friendly employees!!! You will meet a great bunch of very friendly people!!! They have many machines, exercise classes to help you get fit and healthy!!! They also have a Diabetes Workshop, Weight Watchers and a Bible Study!!!
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November 2017 by Charles Walker
Great place to workout.You Must Try The Sauna!!!!!
