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May 2025 by Christine Tyler
One of the most pleasant meetings I've ever had. Vicky was professional, quick and efficient. My insurance company dropped me with only three days' notice, and I was desperate to obtain insurance as quickly as possible. She saw me without an appointment and within a few hours, I had the insurance I needed. If you are looking for insurance, please seriously consider Bearing Insurance, formerly Banker's Insurance located in Exmore, Virginia!!
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August 2024 by Brittiny Cobbs
Overall experience with this company wasn't good. Our insurance went up by 1k at renewal. We decided to go else where. Called about refund and asking when the check was mailed. I was told they aren't responsible for the mail and couldn't tell me when I would receive it. I obviously know they aren't responsible of mail times. I was just saying great I should expect it next week. Didn't need off hand comments. Just rude. Wont recommend this company and we won't be returning.
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August 2023 by Lil Collier
I called to find out if they sell health individual insurance. They only sell group insurance.
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April 2023 by Stephanie Bradshaw
My agent was super friendly and very helpful
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March 2023 by Tina Davenport
Vicki was very good and responsive. She found us insurance on an unusual property in just a few days. Her follow-up was excellent.
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March 2023 by Bruce Valliant
Very helpful, courteous, and professional.
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March 2023 by John Coyle
Not recommended Policy on homeowners dragged out between bank and carrier past point of cancellation and no assurance from agent of resolution even after numerous calls to bank and their company. Reinsured home with another company in five minutes over phone after a month of trying to get their business straightened out with the bank holding mortgage and this ins. Company
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March 2023 by Ana Zapata
Here we go again with this insurance company and Windsor not responding to emails and giving updates.
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March 2023 by Deborah Marshall
Responded to all last minute requests quickly. Wonderful to work with!
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March 2023 by James Metz
I called to ask why my premium was reduced. I received good news about a rate reduction. Michele did an inventory review and I realized I had not updated the roof replacement and kitchen renovation. I had a question about liability coverage and Michele gave me some options to explore. It is probably the first time I ended a call with an insurance agent feeling I truly was in good hands.
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March 2023 by John Barr
This was quick, thorough and painless.
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March 2022 by Gail Richard
I just bought a house and was getting mixed signals as to how my Home Owners Insurance being paid. I had requested that it be set up to be paid through the mortgage and I thought it was. I received a bill from the insurance company stating that I owed the full amount for the year. This presented two problems. First, the insurance was not being paid through the mortgage and second they had not received the money from my closing. The main issue was that the money was not sent to the proper address and had to be forwarded to the correct place to be processed. When I called the place where the money was sent, I found out that it was already forwarded over to the correct address and was being processed. 24 hours later, when I called back, I found that the money had been received and processed. At the same time, I was able to modify the insurance to be paid through the mortgage starting next year. The representative I dealt with through the this entire ordeal was understanding and courteous and helped make sure the money was sent where it needed to be and processed quickly.
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March 2022 by Tracey Trimyer
Jennifer Sloan provided excellent customer service with her knowledge, efficiency, quality control, and responsiveness. Thank you.
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March 2022 by Jean McClurg
We were able to get homeowner's insurance for almost $500 less a year> Jennifer provided excellent, knowledgeable, personal service and we couldn't be happier!
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March 2022 by Joe Andrews
Vicky has been a great agent, responsive and helpful to any questions.
