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September 2025 by Rodrigo Seclen
I had a very peculiar situation with my account, and was unable to access my benefits. Drove up to Fairfax Station in hopes of finding the support I couldn’t find at other locations. Nathan went out of his way to find a solution and review all the possibilities with me. I couldn’t be more glad w the experience.
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September 2025 by Alex Kelley
Super disappointed with this gym. They randomly raised my rate without any warning, and when I asked about it, they gave me the runaround instead of just fixing the issue. I’ve talked to multiple staff members over the past six weeks, and still no refund.
Every time I brought it up, the staff made me feel like I was being a nuisance—like it was my fault they changed the rate without telling me. Honestly, it feels shady to charge more than what was originally agreed on, especially after already paying the full annual fee. Total lack of transparency and customer service.
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August 2025 by Thomas Ciarula
Great place
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July 2025 by Bob Corsi
Very pleased with the conditions at the gym and my own status
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June 2025 by Rich Craighill
Nice layout and staff
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May 2025 by K L
To anyone thinking of joining, I recommend joining somewhere else. You pay 60$+ a month, for a gym that hasn’t updated their equipment in years (while they constantly brag about all these “upgrades” and new gym locations on their social media, while blatantly neglecting their existing gyms).
If this wasn’t bad enough, the AC has been broken for weeks with no acknowledgement, the sauna has been broken for MONTHS.
No partial refunds, No anything yet if you try to cancel your membership they will still nickel and dime you.
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May 2025 by Regina McGloin
Great group fitness options- always clean and friendly staff. It’s my home away from home
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April 2025 by Reese Miller
Tried going to workout with my friend and couldn’t because she’s not 18 on my 1 free guest pass when i’m paying $700 and only have 1 pass for the whole year? makes nos ende when i can sign up and be 16 but can’t bring a guest if they aren’t 18. sick of these “rules” i’ve done it once and the guy at the main desk always has something against people….
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April 2025 by C H
Clearly this Golds is skimping across the board. It’s the Super 8 motel of gyms. They stopped spending on maintenance and cleaning. Once upon a time I’d regularly see cleaning crews come through. Not anymore. Toilets are broken, toilet doors are broken and Jerry-rigged, sauna is broken, bathroom and showers smell, equipment hasn’t been updated in a decade or more. Some equipment doesn’t work properly. They know it and do nothing about it. Several times I’ve had to point out clear safety issues with equipment…..so obviously nobody who works there is checking and/or concerned. And on and on and on. You can get a workout here. It beats your garage or basement. But still, don’t come in with high expectations..
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April 2025 by Nick
Sauna has been broken for a very long time now and the date that it’s supposed to be fixed keeps getting pushed to the right.
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April 2025 by NOLA FAN
Many Machines are runned down. They dont enforce or encourage any towel rules so alot of the equipent is filthy with sweat. Bathrooms are clean and staff is helpful.
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April 2025 by Right Relation
I would give it 5 stars, but the men’s sauna has been out of commission for over a month.. Staff are kind and well-mannered. Gym is spacious and very clean. Fix the sauna, and you got a 5-star gym!
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March 2025 by Daniel Tran
I thought the gym was better but the men’s sauna has been closed for a month now for “maintenance”. And then still taking another 2 weeks just to get parts. Very disappointed taking close to 2 months for them to repair anything in their facility. If anything breaks be prepared for them to not make it a priority to fix
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February 2025 by Catherine Hunter
All about the $$$, could be paying this price for something much nicer, or on other better things. Increased fines without notifying me, and never told me it cost even more money to cancel my membership.
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February 2025 by Stephanie brown
Very clean facility, very friendly staff and patrons. Personal trainer Greg outstanding.
