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March 2023 by Paul M
Excellent customer service.Young is the best! Highly recommend visiting her for the Ultimate Spa Pedicure
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December 2022 by Theresa Scalzo
The salon is really nice. Jeanie was amazing at cutting my thick, curly mop into a cute angled bob. She did EXACTLY what I wanted and it looks amazing, will be back ?Edit: I have been coming here for a couple years now and always have a good haircut. Ting and Jeanie are both great.
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September 2022 by Richard Coleman (Dick)
Excellent service as always! I have been going to Ting for over 20 years and always like her haircuts.
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March 2022 by Jessica E.
This was the worst salon experience I have ever had. I had to ask the stylist to stop mid blowout because she was drying my hair out so badly. I have curly hair but for an $83 cut I would expect the stylist to know how to do a blowout without having to flat iron my entire head. The cut was fine but not worth the price, I've had much better results at walk in salons for $30-$40.
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January 2022 by elizabeth gibson
The first photo is of when I was sitting in the lobby with some defined waves and curls and my bangs set the way I like them. The second photo is immediately when I get home 5 minutes after the haircut with my hair being a frizzy mess and my bangs dried completely wrong and my hair looks like a triangle. I went to get a haircut here and had high hopes since it was more than I I usually spend on a haircut (I usually spend $45, the haircut here was $60) The haircut itself was okay and I am happy with the layers that they did in my hair, but they did not listen to me at all when I talked about how I dried my bangs or styled my hair. I specifically told them how I blowdry my bangs so that they do not curl in and despite telling the stylist this she did them in the way I said not to and they look worse than when I came in. Also in regards to style I came in with defined curls and said that I usually air dry my hair and when she started styling with a diffuser I specifically said it usually makes my hair frizzy. She used mousse when it was wet but did not try to help any curls form by finger curling (she just scrunched it) and she finally used some curl activator spray after I mentioned wetting my hair again but my hair was already mostly dry by then and it just mademy hair look and feel greasy.Overall very disappointed and upset at the waste of money.Service: Hair styling
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May 2021 by Debbi Fuller
Fantastic people work her. Totally take care of you.
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January 2021 by Kathye Gillette
Ting did a wonderful job cutting my hair. Sabiya is a joy to see each time I visit. Both women are friendly, professional and excellently trained. The salon is clean, active about safety precautions and conscious of keeping everyone safe. I felt, and continue to feel, safe visiting the salon. The women at the front desk are kind and courteous when they're taking temperatures and asking that the health questionnaire is addressed. Thank you, as always, for all that you do. It is a struggle to stay open during the current health pandemic and I appreciate every effort taken to keep us all safe!
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January 2021 by Margarita BOYER
Love Jeannie, she is great and I love my hair cuts!
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January 2021 by Tyree Carlson
Great service from Kim Massie!
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December 2020 by Stanley Klein
I was very pleased with everything and everyone. Jeannie listened to my concerns and gave me a very good haircut. It was my first visit to this salon but I will definitely be going back.
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December 2020 by carole f.
So I booked an appointment with Ashley a week ago for today, less than a week before Xmas and New Year's, and I got a call just now from the salon saying she was overbooked and cancelled my appointment. Unreal. This is how she and the salon do business apparently. Booking with a dependable stylist shouldn't be a challenge.
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October 2020 by Lesley K.
Heidi was the best message therapist I've ever had. She identified problem/painful areas in my body and worked patiently to resolve them. She taught me stretches I can do at home to help with muscle tightness. Her massage was a wonderful way to restore body and soul.
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August 2020 by Stephanie L.
By far the worst service ever. The receptionist had the absolute worse attitude with me when I explained that I was EXACTLY 15 minutes late (which is the latest you can be) I drove 40 mins and left work EARLY and was told they can't take me for being 15 minutes late. I asked to speak to the manager who ALSO HAD A BAD ATTITUDE WITH ME. Keep in mind I was a brand new customer who won't be back. Good luck to this crappy store.
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July 2020 by Nina H
Shapes is a lovely salon. It is always very clean and beautifully decorated. Their stylists are all excellent. I have been going to to Heather Quinn for years and absolutely adore her.
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July 2020 by T T.
I am a huge fan of getting massages and facials at Shapes. Jennifer is who I get massages from and she does a GREAT job. She takes the time to tailor the massage to any areas that need extra attention. She also tailors the amount of pressure for your massage, so that you are not hurting from it afterwards. Can't wait for my next appointment!
