Acme Stove Co. in Fairfax is highly praised for its exceptional customer service and knowledgeable staff. Customers frequently mention Mike Joseph, who is recognized for his expertise and attentiveness. He assists buyers in selecting the right fireplace or wood stove, ensuring they understand their options. Many clients highlight his dedication, noting instances where he went out of his way to deliver products personally, even outside of regular hours. In addition to Mike, Kevin Martinez receives accolades for his professionalism and problem-solving skills, helping customers troubleshoot issues with their gas fireplace inserts, regardless of where they made their original purchase. Customers appreciate the informative and friendly atmosphere, where staff like Mike and Tony educate them about different products and installation options. With a reputation for offering high-quality products and excellent advice, Acme Stove Co. is a recommended destination for anyone looking to purchase a fireplace or wood stove, making it a go-to choice for lasting customer relationships.
Needed new burner for gas grill. Acme Stove only had in Fairfax, I live in Bethesda. Mike, on his own time, delivered it to me after work. Unbelievable service. I’ll be grilling again tomorrow night. Thanks again. 5 stars all the way.
July 2024
Mike Joseph is an amazing person and an extremely knowledgeable salesman. Mike answered all of questions quickly and knowledgeably. When I came
April 2024
We bought more than one fireplace from Acme Fairfax. We visited many places before making a decision. Mike Joseph was beyond helpful. He was extremely knowledgeable, meticulous and very attentive. Gave us excellent advice and I cannot say enough good words about him. I highly recommend him to anyone looking to purchase... read full comment
