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March 2024 by Ed Colliton
George was so knowledgeable and helpful when it came to selecting 2 pair of frames for my new bifocals. Very professional!
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March 2024 by Jamie Argueta
I came in and was greeted by George and Lance and was helped pretty quick. They answered my questions and made me feel welcomed
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March 2024 by Dan Warlick
Great staff. Lance is very personable and professional.
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March 2024 by Lexie Lubinskas
Lance was the very best! The store was so busy today, but Lance went above and beyond to get us in and out quickly. He was funny, knowledgeable, and efficient. We were so impressed by him! (:
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March 2024 by Brigette Lally
George and Lance are the best. Made my life easy by helping me out!
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March 2024 by Ava Liberace
George Ramirez and Lance Brown from the fairfax location are FANTASTIC and so kind and helpful throughout the whole process of finding glasses.
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March 2024 by Brianna Douglas
I recently moved to the area and chose America’s Best for my eye exam and glasses purchase. I am so happy that I did! I had the pleasure of working with the General Manager, Lance Brown, and he was amazing. Lance was incredibly helpful and knowledgeable, and his bright personality made the experience even better. I was also very impressed by how quickly he was able to conduct the glaucoma test. Previous eye doctors struggled with this task, and they typically don’t finish the test due to my difficulty with it.After the exam, we proceeded to choose glasses. I selected two regular pairs and a pair of sunglasses, all for $380, and all without insurance. Surprisingly, my insurance would have made the total $40-$50 more expensive. Lance helped me secure the best deal, and I couldn't be happier with my purchase. I highly recommend this location for your exam and glasses needs!
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March 2024 by beautiful insanity
DO NOT GO HERE!!! They will hold your prescription hostage if you do not want to buy from them! THE STAFF ARE VERY UNPROFESSIONAL!!!!1*80O*CONTACTS HAS EXPRESS EXAM YOU CAN DO FROM HOME FOR $20. DO NOT TRUST THIS PLACE!!!
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March 2024 by P Rozmajzl
Absolutely phenomenal experience! The manager Lance Brown, helped me rectify a terrible experience at a competitor. I wish I would have come here first. Incredibly professional and helpful!
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March 2024 by Eun Joo Kim
Great customer service, friendly :) both thumbs up!!
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March 2024 by Elisabeth Dwyer
Honestly, what a fun experience buying glasses with my kid! We picked them out, and then the store manager had me cracking up during the entire checkout process.Would recommend, if only for the fun staff.
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March 2024 by Habiba Sedky
Great service from the moment we walked in! Lance was so much to work with and was so patient and kind with is!
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March 2024 by Diem Trinh
We are happy today working with Lance and George.. they helped my son out to find great fit glasses.. we are very happy. Thank you.
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March 2024 by Michael Randolph
Excellent visit all around.Worked with Nico on the front and back half of my appointment; he was great! Very patient and thorough in assisting me in evaluating all my lens/frame options. Not pushy at all.For many years, I've experienced the same, outstanding service at their location in Bailey's Crossroads.This location seems to be less busy.Will definitely continue to be a patron.A long, long time ago, a buddy in college turned me onto them. He definitely didn't steer me wrong!
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March 2024 by Helen McClarin
I had a 2:10 appointment today....arrived early...the male employee...never said a word...I had been standing there for about 10mins...finally he came over ...I informed that I had 2:10 appointment....he went to desk sat down and pulled up my information...he then handed me a tablet. ...to put information in ...when finished I had tell him...just put on the desk....male customer came in to pick his glasses...He never excused hisself...to said I'll be with you....this went fo about 15mins...a female customer came in ...he looked up she told she had appointment....he never stop unpacking glasses....she finally just walked out....then I guess another employee came in there on his cell phone...He never said a word as to are you being helped...the guy continued cleaning and adjusting the guys glasses...finally ..still never acknowledged my present...then a female employee came in on her cell....never said a word...the first went to desk and started scanning glasses...the other was the phone...the female went to back of store...this all in matter 30mins..of my time wasted...I got up told to cancel my appointment...this was rudeness business I've every been in...As a new resident.....this store and its employee....Suck...??
