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December 2025 by Akaber Halawi
All in one floor and easy to navigate and There is a lot of hidden surprise priced down items
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September 2025 by M M
Love this place in the mosaic district. Definitely curated for the trends in this area. Also love the coffee shop connected to it.
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September 2025 by Hannah Chrisman Vasquez
I went into Bloomingdale’s with my friend about a week or so ago to buy some new denim. I ended up not finding anything. I worked with a female sales associate, I cannot remember my name to save my life. She was a short blonde lady with an accent. She was decent enough, but very pushy which didn’t bother me. I understand that you know, she’s trying to make commission I get it, that being said when another sales associate saw me smelling some perfume. She stepped up and asked if I needed any help and I ended up buying perfume which then enraged the other sales associate whom ended up not making a sale because I couldn’t find any denim I liked and this woman proceeded to act incredibly aggressive towards me and threw a sweatshirt at the other sales associate who was ringing me up and said “ It doesn’t matter about my paycheck just ring her up for this. It’s only $60 more”. She then stormed off and started to gossip with one of the other sales associates whom seemed incredibly uncomfortable, listening to this woman complain about a customer. Overall, this encounter was incredibly uncomfortable, especially considering I’ve worked in retail before so I’m usually pretty understanding, but this woman was just so out of line like I felt borderline assaulted. She was so aggressive.
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September 2025 by DAISY. Ekber
Everyone, beware! This store sells fake perfume! I bought perfume there yesterday, and when I got home and opened the box, it was fake. The information on the bottle and the box were different, and the scent wasn't right. The next day, I went to the store to ask for an exchange, but the clerk refused and was extremely rude! They firmly stated that they don't sell fake perfume! They spoke to me as if I had swapped the perfume! Excuse you ？！I will never buy anything from this store again! It's really disappointing!
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August 2025 by MC
This review would have sounded like the others if it weren’t for Zena. When I walked in, no one greeted me and I was contemplating staying considering I was there for 10 minutes roughly without anyone acknowledging me. Then Zena started her shift and that is why I am able to leave 5 stars comfortably. She immediately approached me and I thanked her for saying anything because no one had thus far and she mentioned she just got on shift and was willing to help! I tried on several pieces and left with a few, to include perfume and a few travel size goodies given for my sister and I. I even reached out to her that same evening for a pair of jeans and if the store carried them, and she was quick to reply with complete kindness and willing to answer any and all questions I had. I’d return here if Zena were working, she was so great and I look forward to shopping here again in the future! Thanks Zena.
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July 2025 by Serena Stephens
Great location!!
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June 2025 by Sage
I can attest I have the same sentiment in regards to folks following you around the store. Every corner I've turned, there have been two staff members following me. The
discrimination is abhorrent, and I will never be entering this store again. How about speaking to your customers before trailing the around like dogs, disgusting!
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April 2025 by Black Widow
As others have mentioned, there is a big intimidating security guy that follows you around. Being a female, trying shoes he stood there and watched me, which made me very uncomfortable, then he asked if the shoes are good, like since when do security weirdos interact with customers? I ended up buying shoes and getting out of there but will never come back or buy anything here.
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April 2025 by Melody
You would expect more professional staff from a Bloomie’s. I placed a large order and did pick up. The woman who I talked to on the phone and brought my order out just seemed to be really condescending and giggly about my order. Not only that, she brought out a duplicate of one of the items I ordered. I had told her over the phone that I have only ordered a singular of that item, they still brought two out, and she’s really lucky I noticed the double before I left.
When I called back for them to retrieve the duplicate, she giggled and said she’d send someone to retrieve it. (Without offering any gratitude.)
I guess these are just subtleties of customer service, but typically, you’d expect better service the more you spend.
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February 2025 by Clara S
The sales associates are very aggressive and won’t leave you alone. I was just looking in the perfume section and had about 5 ladies coming up to me to ask if I needed help. I picked out one item and this one associate- Hannah? kept following me around saying she’ll take the item up to the register and have it wrapped up. I kept telling her it’s okay because it’s for a gift and I wanted to look around more and might change my mind but she was so persistent that I just gave her the item and she told me to look around more but I decided to just buy the item because it was too uncomfortable and didn’t want to stay any longer. All of the SAs there are hungry for commissions and don’t make the shopping experience comfortable AT ALL.
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February 2025 by Patrick Min
I picked up an order recently, and my experience was outstanding. The service I received was excellent, and the staff went above and beyond by wrapping the gift for me—such a thoughtful touch! This was the best experience I've had with online shopping pickups.
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January 2025 by Vaughn
If I could leave negative stars, I would too! The merchandise selection is low and of poor quality—worse than an outlet. And some of the staff are horrible. Particulary, the woman who works in the perfume department. I'm pretty sure I had the same rude woman—I won't call her a lady—as the other reviewers. I won't even go into detail about my experience as there are already reviews here mirroring my experience and management obviously doesn't care because there are so many bad reviews! 😆 Anyway, shop here at your own risk and you can't say you weren't warned when you leave this place traumatized.
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December 2024 by Nyappy Nippon
I was helped wonderfully by Ms Ji Kim again, she got me fully set up for the holidays with fragrence and makeup. I wasn't able to purchase a sweater in store but she ordered it to send to my house. I'm very happy with her as always, and highly recommend going to her because even if it's not in store they can order it for you.
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December 2024 by Joethi Silva
IF I COULD GIVE NEGATIVE ALL STARS, I WOULD!!!
I am beyond disappointed with the service I received from the customer service center and the manager at this location.
I recently purchased a pair of boots, which I tried on and walked around in at the store as suggested by the salesperson assisting me. When I got home and had more time to think, I realized the boots were slightly tight. I went back the very next day to return them, only to be rudely dismissed. The staff, including the manager, told me the boots were not in “resellable condition,” despite the fact that I only tried them on as instructed and walked in them briefly at home.
What made this experience even worse was the rude and dismissive attitude of the staff. There’s always a way to communicate respectfully, but they were unprofessional and downright disrespectful.
On top of the terrible customer service, another major reason why people should avoid this store is the way they treat customers. Every time I’ve been there, I’ve noticed employees and security intensely following people around the store as if they’re thieves. It’s incredibly uncomfortable and unwelcoming. I’ve seen this happen to myself and others, and it feels targeted and discriminatory. How can anyone shop comfortably when being constantly watched and treated like a criminal?
I’ve spent a lot of money at Bloomingdale’s and used to recommend it to others, but after this experience, I won’t be returning and will be warning my friends about the appalling customer service. Save yourself the frustration and shop elsewhere!!!
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December 2024 by shashank kaul
Tijist and Yesenia rock around the shoe section!! Detail oriented took initiative and super patient. Thank you !!!
