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November 2023 by Felicia Moore
Maher was awesome! Great customer service and best prices (we shopped around). Bob’s has everything you need. Very nice showroom with plenty of inventory but not too much to be overwhelming.
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November 2023 by Elizabeth Crowley
I stopped by after work yesterday, looking for a couple things for my living room. Connor was extremely helpful. He was friendly, professional, and just the right degree of attentive. He allowed me to look but didn’t pressure me. He answered my questions thoroughly and gave me time to think about what would work for my space. He moved tables around and came up with plenty of suggestions without being pushy. I recommend Bob’s, specifically Connor as a salesman.
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November 2023 by amir salahy
We had a great experience again at bob’s furniture. Aliyah was very helpful and patient with us. They made sure we get the best possible deal and product that would work with our taste. Fast delivery is a plus.
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November 2023 by Shawn H
Don't believe the lies and fake reviews. Went to Bob's for a leather love seat that reclines. Paid the 5-year warranty. It's of course junk from China. The fake leather has been peeling off of it since 6 months after we got it one of the recliners broke and we tried to enforce the warranty and of course they refused to honor it of course the warranty company is separate from Bob's Furniture but Bob's Furniture is the one that will sell it to you. All I know I overpaid by about four times what it is worth. They also got me for a bedroom set. scratched my floors installing it and the separate moving company wanted me to take them to court to get any kind of compensation for that. 2 years after the bedroom set was installed the frame broke on the bed. Caveat emptor.
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November 2023 by William Parris
Bob’s Discount Furniture in Greenbriar Shopping Center in Fairfax, Virginia was fantastic from the moment we walked in and were assisted by Reuben to completing our purchase and receiving delivery of a couch and loveseat. The quality of the furniture is topnotch and each interaction with Bob’s personnel was personable and professional. We highly recommend them!
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November 2023 by emmy valentin
First time homeowner with all the stress and excitement but my sales representative Connor was amazing. I was completely impressed with their professionalism and customer service. He was very informative and understanding to my family’s needs. I highly recommend this location and Connor for all your needs!
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October 2023 by Malion Waddell
Had an awesome experience at the Fairfax location. Sales rep Dwayne was awesome. Very knowledgeable, efficient, and not pushy at all. Definitely recommend for those looking for new furniture - their prices are very reasonable!
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September 2023 by Justin Ramsey
Initially I was very happy with Bob's. Good selection of furniture and prices were good. We went in with an idea of what we wanted, we were greeted quickly and they initially were not overbearing. All in all was a really great start.We purchased around $6000 worth of furniture and as we worked through the purchase, we expected the attempt to sell us on the warranty. I wanted to do my research. The sales pitch went on for about 10 straight minutes after telling him I would do my research and get back. I literally couldn't find one positive review about their warranty, it was all nightmares.When I went back to finalize the purchase, that's when I really started to get frustrated. Our initial sales guy wasn't there and another one tried to HARD sell us on the warranty. He finally gave up when I threatened to leave. The manager who came over was much better. We purchased the furniture and scheduled a delivery. I received 3-4 phone calls after that point with the original sales guy again pushing very hard on this stupid warranty. I begged the store to remove my number so they couldn't call me anymore and finally had to block the number.It really turned me off of buying from Bobs again. Remember, no store is going to push THAT hard for something that doesn't benefit them more than it benefits you, I assume its a scam when it's pushed that hard. All extended warranties for the most part aren't worth it, but do your research and be direct with them that you aren't interested. And then be ready to block their numbers because they aren't going to leave you alone.It's really unfortunate... it could have been such a positive experience without the sales tactics.
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September 2023 by Jessica Minter
Extremely pleasant experience shopping at Bob’s Discount Furniture! We found our bedroom set quickly, check out was easy, and delivery + assembly occurred within 4 days. Our salesperson, Jackie, was fantastic - even talking with our young boys and keeping them happy! After the purchase was made, we enjoyed a few treats from the cafe. Love the environment and cleanliness of the store. Would definitely buy from Bob’s again!
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September 2023 by Jennifer Blend
From when we entered the store until we left, I felt like we were well taken care of! The employees took time to explain the pros of the selections I was looking at as well as give space for thinking and trying out on my own. My little one was not too crazy but was also allowed to experience the sofas with a little exuberance. The quality was what I was looking for as well as being a good fit for my space. It was delivered a few days later and I love the comfort and the way it looks! I’m thankful for the suggestions of the person who helped me, it was helpful and appreciated!!
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September 2023 by P M
Had a wonderful experience. My salesperson Dwayne was great, listened, was helpful, and he wasn'tpresuring. I was able to take time with my wife to discuss our options, even shop around at a few other big name furniture stores, where it just didn't feel right, or the quality vs price was lacking. I came back and closed the deal with Dwayne.
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September 2023 by Marilynn Urquieta
Maher was our sales associate that helped with our transaction and he was AWESOME to work with. He was super informative, very patient, gave us space to decide, helped us with ideas for a layout for our new modular sectional, quick and easy checkout with him, etc etc! My husband and I were very pleased with the whole experience. The store was clean, all the furniture options looked beautiful and too many great options, the staff was friendly, and the cookies are A++! Will be recommending to family and friends. Ask for Maher!
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September 2023 by Niki Ndebele
John was very amazing and knowledgeable. He took his time to explore options with us and offered helpful tips on our purchase. We didn’t feel rushed and we also felt very valued. Thanks for the amazing service!
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September 2023 by Cesar Souza
Jackie made our experience at Bob's very comfortable and welcoming. He respected our space and provide us with the answers we needed. We came twice and on the third time decided to buy a brand new bedroom set. We definitely recommend both Jackie and Bob's to friends and family.
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August 2023 by Jonathan Sage
Absolutely fantastic buying experience! Our salesman left us alone for a bit to see what they have, then answered our questions fully, and managed the sale quickly. We purchased a beautiful sectional sofa at an amazing price, and were in and out in less than 30 minute with 12 months no interest financing!
