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March 2024 by jamilah b
We had some brake issues just as we were about to drive a couple hundred miles. Steve changed the rotors and brakes pads for our van in less than an hour!Thank you so much for being able to help us so quickly! I would give 10 stars if I could!
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November 2023 by Dylan Goodrich
Steve was extremely helpful and professional, making sure he identified the correct part numbers and getting the entire service done within an hour on the day of the call. Top class service all around.
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January 2023 by John Bonanno
Steve did an excellent job on my brake replacement! He's very professional and does great work!Service: Brakes
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December 2022 by Justin Blau
I’m very happy with my experience with Steve and Brake Masters. He is very responsive and easy to work with. He did quality work for an honest price, and I got lucky that he had availability a couple of days after reaching out. Hard to beat the convenience!
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August 2022 by Nick Marsili
Steve was very kind and helpful explaining issues with brakes even before he started a replacement of my brake pads, rotors and caliper. He has good communication skills and guides you through the whole process and let's you know the status of waiting on parts. Once he got the parts needed he was able to complete the replacement at my home in the parking lot in under 2 hours and sent me pictures. He knows what he's doing and uses quality parts. Will definitely consider him for more brake jobs.
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August 2022 by Brian Mizelle
I've been going to Steve for years. He always goes above and beyond for his clients. Great service, great communication, and he finishes the job in a timely manner using only the best parts for your vehicle. Highly recommended. Support quality small businesses with professionals who know what they are doing!
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July 2022 by Neil Walsh
Excellent service. Needed new brakes on 2 cars after moving across the country. Steve was prompt with his replies, professional with his work, and very reasonably priced. And - he comes to you! What more could you ask for? Will definitely use him again!Service: Brakes
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May 2022 by Danny Gardner
I found Steve on yelp after having received an estimate from a dealership which I felt was very unreasonable. From the moment we spoke I felt very good about having him service my vehicle. He explained the environment process and why I probably got the estimate that I did from the dealership. He was able to work us in the very next day and replace rotors and pads for all four brakes in my driveway. I could not believe how convenient it was and the parts that he used were of the same quality as the manufacturer. Not only that he was kind enough to share advice on other aspects of my vehicle as well as giving my teenage son some guidance on how to care and monitor performance for his own vehicle. Steve is not only a thorough and experienced professional but just a delightful person with which to visit. I felt very good about giving my business to him instead of the big dealership. He is also a very long time resident of Fairfax and runs a fantastic small business. I highly recommend him to anyone who needs their brakes serviced.Service: Brakes
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May 2022 by Margo Pryzby
Excellent experience from start to finish! Steve replied to my online request within minutes and was able to assess the situation right away. He came out the next day and in less than 24 hours, I was all set with new brakes. Steve's really knowledgeable and explained all the work in detail, and even threw in some expert advice on other maintenance issues. I wouldn't hesitate to call him again for future work and will definitely recommend him to friends!Service: Brakes
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May 2022 by Chris DeFairfax
Steve was great...I will *never* go to / call anyone else. He was helpful, friendly, HONEST. Did not try to get me to do things I did not need. Quick, clean, did not leave a mess. HIGHLY RECOMMENDED.Service: Brakes
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November 2021 by Tracey M.
Steve came out and replaced my brakes and rotors today using OEM parts. Great guy who offers mobile brake repair at a fraction of what my dealer planned on charging me. I had a very positive experience and would definitely use this business again without reservation.
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October 2021 by Russell Quandt
Very prompt and excellent. Call him ASAP if you have issues, he will be sure to call you back if after hours!
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December 2020 by Anam R. Petit
Really satisfied with Steve and Brake Masters Mobile Brake Repair and strongly recommend him for your brake needs!I messaged the business on Yelp, and Steve was very responsive from the get-go. We first spoke on a Wednesday, and he was able to come to my office in Fairfax, VA that Friday. He was very communicative and punctual. Once he got there, shortly after seeing my brakes, he advised me that the lug nuts on my tires were over-torqued by the last shop that did my tires. This wasn't his fault, but he was exceptionally patient in helping me resolve the issue so that he could still fix my brakes the same day (he even gave me a ride to the body shop down the road to get my car!). He really went above and beyond. He also could have charged me for the extra time but didn't, which I sincerely appreciated. I also really appreciated how he explained everything along the way.Overall, I strongly recommend Steve and his services. His rates are very reasonable, especially for the quality of his work and premium materials. I don't anticipate having an issues with my brakes in the future, but if I do I will definitely be a repeat customer and will also recommend him to others.Service: Brakes
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October 2020 by Chris Dutrow
Good, honest, helpful mechanic. Called him up and asked for an appointment. After hearing the situation, he told me I probably didn't need any work on the brakes and offered to look at some pictures of them for free just to verify.
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September 2020 by Alex Holmes
If you need your brake pads and/or rotors replaced call Brake Masters. Steve is the owner and he comes and does the job himself. He uses quality parts and you really get a great deal. You can tell he has lots of experience. He came on time and quickly changed my pads and rotors. It was really nice to have him come to me and not have to wait in a waiting room for hours.
