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January 2024 by Sarah
I’m not one to ever leave bad reviews, but I feel like I have to for this location. Unfortunately, I was met with incredible disrespect and rudeness. The person at the front desk was very kind, but the rest of the staff was clearly racist towards me. They kept eyeing me up and down and as someone who wears a head covering they gave each other glares and side eyes when I asked what they recommend I do to keep the veil I PURCHASED in place and one of the staff members even had the audacity to say “well I’m not sure how YOU would put it on because you’d have to clip it to HAIR.” I have been to multiple bridal stores and was never met with such disrespect. I can’t even believe I have to say this, but just a reminder for their staff: wearing a head covering does not mean that the individual wearing it is bald (and even if they are that’s a very disrespectful approach)! The staff here clearly does not know how to be respectful to a diverse group of clients. A client is a client regardless of their appearance, and I came to this location because of the multiple positive reviews I saw. Sad to see that the level of respect and kindness for clients is not universal.
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December 2023 by Sydney Gillen
I had the BEST experience ever at Brooke's. I was lucky enough to be helped by Brooke and Hailey and they were so patient and accommodating. Before wedding dress shopping, I was honestly dreading my appointment because I am a more curvy person and I was worried all the dresses I tried on would bring out my deepest insecurities. Brooke and Hailey handled that in stride and were so compassionate and encouraging and sweet and really made my experience so special. I would recommend Brooke and her team 100x over.Unfortunately I have to update my review to one star (and would be zero if I could). The store blatantly lied about my dress being shipped and nearly risked me not having a wedding dress for my wedding. Instead, they gave me one too large that I had to frantically get altered that ended up not even looking like the dress I picked out. The designer of the dress refunded the shop and paid for the alterations but Brooke’s was not apologetic and my parents had to fight to get their money back — all this took time I could have used to go and find another dress off the rack at another shop. Extremely disappointed that this all took place within two weeks of my wedding and nearly ruined my day and certainly ruined my initially very positive experience.
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December 2023 by Brandy Jenkins
Best bridal experience ever! Don't go anywhere else! Annie was incredibly fun, positive, and patient as I made a decision. She helped me find what would look best on me when i was very anxious and unsure. Great selection, and most dresses are very reasonably priced. From start to finish, they make you feel like a celebrity!
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December 2023 by Cassaundra Porter
Brookes is where I ended up finding *the one*. I went with my bridesmaids and Mom, and I have to say it was such a magical experience start to finish. The stylists took so much time and care to learn about me and my vision. They have an incredible selection (more dresses than I've ever seen in one store) and it's SO well organized and laid out. The appointment allowed plenty of time for dress shopping that was comfortable, relaxed, and fun! Annie was my stylist and she absolutely nailed it. The first dress I tried on was the one I ended up choosing, along with a perfectly matching veil they also happened to have! You can tell the staff there genuinely cares and puts forth so much effort for you to have a positive experience. NOVA can be a tricky place to find more affordable/reasonably priced wedding dresses, and Brookes easily respected my budget the entire appointment (an experience i did not necessarily have everywhere else I shopped...). If you choose to go here, chances are it'll be your last stop for dress shopping, and the most memorable, too ❤️ (added bonus, super easy free parking and access to the store in the middle of an otherwise kinda busy area in old town Fairfax!)
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December 2023 by taheerah bilal
I absolutely loved my experience here!!! I came in solo and Lily my stylist was like having a friend there after all. She was informative, encouraging, positive, and such a safe space. She made me feel comfortable through the whole process and made me feel absolutely amazing. I didn't end up buying a dress today but I still left on top of the world and I will definitely be comparing this experience to any others I have moving forward. Also the salon was decorated so cute and they had my name on a sign outside. Really great job :) would recommend
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December 2023 by Janet Frank
I was as Brooke's Bridal for a mother of the bride dress. Parking was easy and free. The staff was wonderful and had dresses ready for me to try on. They gave me their professional opinions about how each one looked and provided me with enough time to narrow down my search to a couple of dresses. Their facilities were so comfortable and easy to navigate. The selection of dresses were as reflected on their website. They readily provided information from the retailer portal to help me narrow down colors and delivery time. While I have yet to make a final decision about which dress to purchase, I will most definitely be considering the two dresses I liked at Brooke's Bridal.
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November 2023 by Hannah Anderson
Absolutely beautiful experience going wedding dress shopping. They made me and my family feel loved from the moment we walked in and were so helpful, educational, and kind. Would recommend to any bride!
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November 2023 by leann albert
I booked a private appointment. I really enjoyed trying on so many dresses without the stress of time or limitations on how many people I could bring. I ended up with two dresses! This absolutely would not have happened at another shop. I am super thankful.I encourage anyone else to use this shop for all bridal dress needs. It’s truly a special day and they really know how to do it right!Thank you!
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November 2023 by Emma Davidson Schwartz
A great bridal shop! So many gowns, friendly and knowledgeable staff, and super organized and clean store. I found my dress here and it was stunning and great quality. They have so many dresses for different price points, and they don't rush you like many other shops in the area do. We loved our experience and the staff, highly recommend!
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November 2023 by Treva Thrush
After having been to 7 total stores looking for my perfect dress, I can say with confidence that this store is absolutely superior. The minute I walked in, everyone was SO kind and welcoming. They were all familiar with my Pinterest board that I had shared in my pre-appointment form which tells me they really take the time to learn how to prepare for each bride before they walk in. I had Lily as my stylist, and she was absolutely wonderful. She was personable, empathetic, and incredibly intuitive to what I was looking for. She also gave me incredibly helpful and honest insights to assist me in my decision making which I really appreciated. She wasn't your regular salesperson; she was truly looking to help me find exactly what I want (and I did). She was great at giving me the freedom to try as many options as I wanted, while also ensuring that I didn't overwhelm myself with too much. I also loved their inventory. I was looking for something unique, and this was the only store that I felt really had that. Great designers and a great array of different styles to choose from. 20/10 HIGHLY recommend to every NOVA bride!
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November 2023 by AnnElizabeth McMahon
I absolutely loved Brooke's Bridal! They have a gorgeous selection of gowns, are the cutest store and are a low pressure, relaxed environment. I loved working with Lilly, she helped me choose the perfect gown especially when I changed my idea of what I wanted! Thank you, Brooke's Bridal for helping me feel beautiful and confident on my wedding day.
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November 2023 by Anna K.
I absolutely loved Brooke's Bridal! They have a gorgeous selection of gowns, are the cutest store and are a low pressure, relaxed environment. I loved working with Lilly, she helped me choose the perfect gown especially when I changed my idea of what I wanted! Thank you, Brooke's Bridal for helping me feel beautiful and confident on my wedding day.
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October 2023 by J
I made an appointment at Brooke's as a panicking bride who's current dress came in late and 2 sizes too big. Despite having a current dress and only looking at off the rack dresses I received top tier service. Lily was phenomenal and her knowledge of tailoring techniques was impressive. I received honest and transparent advice that didn't necessarily involve selling me a dress (got me considering a second dress though, haha). After going to multiple bridal boutiques during my original hunt for a dress, I can say this kind of honesty is hard to find in the industry. I wish I had purchased through them originally. I will most definitely be recommending them to my future bride-friends! Give them a visit!
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October 2023 by Eugenie Hagemann
Went to 5 other bridal shops but found the ONE at Brooke’s. Our associate Karyn was amazing. She was very attentive, listened to what we were looking for and offered great ideas! She made me feel confident and comfortable.
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September 2023 by Danielle Miller
I had such a great time at Brook's! The shop is so pretty and comfortable, and Lily was an amazing consultant. She helped make the experience a positive one - which was super important because I had originally been nervous about the the process of trying on all those dresses and picking out "the one". I came to the shop twice (once with mama bear!) and both times were so calming and reassuring. I would definitely recommend this shop to anyone looking for a dress and/or accessories :)
