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March 2024 by Sarah Roche
Honestly the only reason we ever come is out of convenience. The ice cream is mediocre at best and to get anything made as ordered is nearly impossible.
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March 2024 by Joseph Harris
Friendly staff, great ice cream! Cold Stone is a thing of the past!
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February 2024 by Hebibe Hebibe
Worst customer service,taste doesn’t worth the hype .Me and my husband drove 20 minutes to try their viral black cherry chocolate ice cream,unfortunately both taste and costumer service are bad, specially I disappointed with the cashier . Only good thing is the atmosphere there are many cool shops around .Side note ,the waffle cone I ordered tastes like it’s been in the store for quite some time,tastes weird ,definitely NOT FRESH as they claim .
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January 2024 by Pride Arriola
We love banana split, but we came here and get a banana split WITHOUT a banana, and a small pice of pretzel like 2”?
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October 2023 by R W.
The Sea salt caramel toffee ice cream was just ok. The flavors of caramel or salt did not standout. Other than that, service was great.
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September 2023 by Noneya M.
Called them at 950 to place order as a courtesy to them because I didn't want to be that person that shows up at 959 to order, I was told that they are washing their spoons and couldn't order ..Blown!! I am appalled. Customer service is awful just about everywhere these daysZERO STARS!!
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September 2023 by David Bear
Terrific ice cream with a great choice of flavors.
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September 2023 by Ashlie Clopein
Love this Bruster’s. The best ice cream and portion sizes even when compared to other Bruster’s!
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September 2023 by Babic Babikian
Excellent ice cream and very friendly service.
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September 2023 by James Humbles
Loved visiting Bruster's for an ice cream after our evening meal while visiting family.There must be over 150 flavours to choose from as we were definitely spoilt for choice. I personally loved getting a waffle bowl and having two different flavours, but the options are endless.There is plenty of parking available on site, and there are a small selection of tables outside to sit and enjoy your ice cream. I can't comment on price, I managed to get away without paying every time we visited! ?
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September 2023 by Melanie Roderick
We received $1 off coupons in the mail. First time there. I got the small mint chocolate chips and hubby got regular sundae with peanut butter and whipped cream. t was very good. We will go back.
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September 2023 by Mick A.
We went just after the store next to Harris Teeters opened.We asked for two small cones. I think they gave us the free children's cones.The ice cream was excellent but it was the smallest scoop of ice cream I had ever seen.The server handed out the cones and vanished before I could say anything.You pay in advance so you would have to stand in line to complain. I figured to let it pass until my better half actually complained about the size.(This was the only time she had ever complained about any type of food or service.)She actually wanted to complain but to complain still meant waiting in line and that tiny scoop would have melted long before we would have finished waiting.Therefore we emailed our complaint.Corporate said that the manager would Email us soon.No Email ever came.We now drive by that store every week on our way to Tony's which is comparable but the workers are very nice.It is possible that we were treated poorly due to us being a bit confused because we had ever been to one of their stores before and we are closing in on 80 years old. They just don't care! We didn't get what we paid for.
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August 2023 by Carl C.
My medium had less ice cream than my friends small. Very odd. Ice cream was fine tasting but I don't get the hype.
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July 2023 by Shrinath D.
Bruster's is definitely one of my go-to ice cream spots in Fairfax! They close at 10 PM (later than most in the area), making it perfect for those "late-night" ice cream cravings. Bruster's has a an exhaustive and rotating list of flavors making each visit super unique.My South Asian parents were elated to try the kaju draksh flavor. My wife and I opted for the mint oreo and graham central station. The mint oreo was a delightful twist on mint chocolate chip, packed with loads of oreo chunks. Meanwhile, the graham central station stole the show with its graham cracker ice cream, cookie-dough-like sections, and chocolate flakes baked in.Overall, Bruster's is a great spot, but be prepared for some intense sweetness. My only complaint is that the sugar can be a bit overwhelming in your throat, and the cones could have been fresher. But aside from that, it's great!The price point and quantity is also unbeatable. A small has two full scoops, and is only $4.99 in a cup and 5.99 in a cone.
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July 2023 by Robyn Molloy
Overpriced … very small scoops!! First and last visit.
