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November 2023 by Mike Still
Piss poor customer service even for a Burlington. I'm used to the other locations being short staffed, but one register open, a person checking out with over 80 items and 7 people in line. The cashier paged a manager for help, and the manager came up, helped one person and then left to go back in the back of the store.If you have the option to visit any other Burlington, or any other store period, go to that option.
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November 2023 by janice
Crazy place to shop. Gems can be found, but be prepared to excavate for them. Service lacking but still an interesting place to shop.
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November 2023 by Jill I
Worst store ever!!! If I could give zero stars I would! Been there 4 times now since it’s opened, only 2 dressing rooms and last three times, only one actually open. 1/2 dozen customers waiting and when I asked them to open the other they said they did not want to clean it. Unbelievable. I will never shop there again & will be sure to tell anyone who asks about my experience with Burlington Coat Factory in Fair City Mall, Fairfax, VA.
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November 2023 by H N S
Big place and selection. Quality? Ok. Tidy & clean? Yes. Waiting at the till to pay? Long. Nearly walked out. They should have more staff on tills.
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October 2023 by Stephanie S.
This place is just another Marshalls or Ross Dress for Less place but WAY trashier (dare I say more 'hood-like as if I were in Woodbridge or Herndon). Kinda surprising for the city of Fairfax. I went there with my husband to look for dress shirts for his new job. It was 9pm (store closes at 11pm), but he couldn't try on the shirts because the dressing rooms were closed. One of the employees was trying to explain to me that the dressing rooms were closed....entirely in Spanish. I could only pick up a word or two of what she was saying, but I'd figure that Burlington does not want my money so we left. My husband absolutely hated going here.
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September 2023 by AlesiaAnn Conley
Great place to check out. Awesome prices
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August 2023 by Mary Acar
Great deals on everything! Many name brands give their extra stock to this store, so you can find great deals. I buy clothing and makeup from here and have never been disappointed. I have found brands such as Nike, American eagle, bebe, hollister, elf, forever 21, aerie, and more!
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July 2023 by Soren Anderson
Great store, they have clothes for a night guy such as myself and great shoes for larger feet which are harder to find. One of my favorite stores, it's nice to have a place where I'm actually able to shop rather than just look at everything that isn't in my size. Love this place and the prices are great too!
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July 2023 by Spiffymgr
Great store, they have clothes for a night guy such as myself and great shoes for larger feet which are harder to find. One of my favorite stores, it's nice to have a place where I'm actually able to shop rather than just look at everything that isn't in my size. Love this place and the prices are great too!
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July 2023 by Heidi Jones
Love the prices. Like the service. Store is mostly clean and fun to shop at
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July 2023 by Asia Chisholm
Allot of good clothing here for kids
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June 2023 by RareBlue Sapphire
PROS: Good selections and prices. I was there for hardside luggage.CONS: They need more staff.
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June 2023 by E A
Is not good and fair whole store have only 2 rooms for fitting roomVery badIf the Manger want make changeMake change good for customers not something bad
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April 2023 by Rahul Sharma
Amazing fashionable clothes and cheap
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March 2023 by Loraine Curbelo Suarez
Terrible experience, they don't deserve a star. Very bad treatment on the part of the Manager, racist and self-sufficient, believing that she is the owner of the store. I don't know how they can hire people with so little sensitivity. I don't hire my niece for not knowing how to speak English. Not to mention his lack of respect and the derogatory way of speaking.