-
February 2024 by Vivian Arredondo
Called to check they do foreign currency exchange and they told me I needed to come in by 4. Came in only for them to tell me they don’t put requests in at this location. 30 minute I had to take of work time to drive there and back for no reason. Train your people better!
-
February 2024 by fran Escobar
Really bad experience with the teller DeannaWe went to open a new account for my wife.I recommend her to the bank, because I'm customer.Deanna. She was unprofessional and rude when she said that I couldn't be there translating the language we speak. (which my wife couldn't have interpreted that she was me) she asked us to go out and for my wife to do it online. very bad attention lack of training. since she could ask for an interpreter over the phone. It's a shame that they lose customers because of people like that.
-
February 2024 by Natalia
This was our second attempt to get help at this location. First time they refused to open an account, so we had to go to another location where the bankers helped us fast, professional and efficient. Last Friday Eric Floyd refused to help us with our needs, saying that now we have to do everything ourselves online. I don’t even know why they are sitting there. He also didn’t give me his manager’s business card or email, so I have to leave a review here.
-
September 2023 by Gunduz Tahirli
I continue to be amazed at the work of banks and their attitude towards customers.On September 12th at 1:30pm, out of 5 customer service desks, only one was working. When asked if there is only one employee working at your bank, this only employee said that there are two of them. Although the second person never showed up.During our wait, 2 more customers did not wait and left the bank branch. After waiting for about half an hour at this single service table, we finally managed to get our questions answered.The bank employee was very kind and professional. But the fact that one of the leading banks in America in the center of a densely populated city leaves one employee in the middle of the working day is an indicator of the true attitude towards customers.
-
August 2023 by Lori Alterman
It's not a bank anymore. It's an ATM with a building attached. There are no tellers to personally help you with transactions. It's a waste of space. 0 stars.
-
June 2023 by Julie Grandon
This is not a bank. They don't have cash.
-
March 2023 by Roberto E.
This is a cashless bank with no tellers. Who thought this was a good idea?!?
-
February 2023 by Rob
This is a cashless bank with no tellers. Who thought this was a good idea?!?
-
January 2023 by Kenny Landon
The location itself is nice, but the contactless option for debit cards doesn’t work on any of the ATMs. All the ATMs have the contactless symbol on them, and yet they have no indication that contactless doesn’t work.
-
September 2022 by Kristina Scott
Loveee capital one and their amazing customer service
-
February 2022 by Vladimir Devian
This location shouldn't be on business not even the ATM work, I have deposited cash and the ATM takes my money and don't credit it on my account, I have had the same problem 3 times now and the reason I keep using it it's cause it's my closest location, they need to work on that
-
January 2022 by Archbishop Dr Smith Abrams Almasi MDiv DD THD PhD
Capital One Bank. ATM open 24/7/365. Has multi-denomination up to two thousand dollars USD ($2,000.00) daily withdrawal's. An awesome place to open up your business accounts and/or your personal accounts. You are able to speak with one of the Ambassadors on a one-on-one basic. Not a full service branch. No tellers are available at this location...but still I give it a five stats rating and thumbs up. Kudos to the staff, very friendly, helpful with banking needs.
-
August 2020 by P K
This location is closed. Please update your listing.
-
August 2020 by jon derringer
At least make note that it has temporarily been closed so no customer drives all the way for nothing
-
January 2020 by Nassr Hatem
No Employer inside only want people talking in the phone leave you alone stay outside ask him not to answer