-
November 2024 by Ardi Skinner
Everyone at Craftsman Merrifield was very professional and nice. They gave clear estimates and answered all my questions. I really appreciated their shuttle service, too. My car is running great!
-
November 2024 by Gregory Dole
After 6 years of bringing my Austin Healey 3000 foreign car to Craftsman, they continue to perform outstanding service. With various longstanding mechanical issues, the car now runs better than ever! And, they remain pleasant to work with.
Well done, Craftsman!
And, a special thanks to Vernon, JD, Pete, Brennan and David. Best,
-
November 2024 by Bri dela Torre
11/10 service from all the team members at the shop! Brendan was very helpful and informative in helping me understand what was being done to my car and why, and I leave with a refreshed car and an informed consumer.
-
November 2024 by yuechen zhao
This place is really impressive. I was told some unnecessary adjustments while listed by BMW 4S store as a must. And the prices were amazing! Love it!
-
November 2024 by Brody Hall
I always trust craftsman with my car. They are thorough with inspections, transparent with any problems, and honest about the solutions. They have brought the auto mechanic into the modern age with their use of technology. I will keep coming back
-
November 2024 by Chase Lattimore
After visiting, I can say I see why this shop is so highly rated. I just had 4 new tires installed and needed a last-second alignment for a road trip and spoke with Pete over the phone. From my small interaction with Pete, I was already sold on the location. Friendly, and made you feel welcome without having visited yet.
At the shop, I spoke mostly with Brennan, who was personable, knowledgeable, and informative. Everyone I interacted with felt like they went above and beyond what I’ve come to expect when visiting a mechanic shop. Plus, the sitting area was clean, and you can tell a lot of thought went into making it a comfortable space. It’s not a question of if I’m going back, but when!
-
November 2024 by JAMES LOBOCCHIARO
Highly recommend this shop. My rear tire blew and needed to be replaced entirely. I connected with Alejandro who worked with me on not only finding the right replacement but made sure that we found the best possible price for it. These guys really get it and have a customer first mentality which has never been my experience in other repair facilities where you can feel like they’re working you over.
-
November 2024 by Patricia Diefenbach
Brennan was great! He explained everything I needed to know about my car maintenance! Craftsman Auto is definitely the place for impeccable car service. The transparency and integrity provided are much appreciated!
-
November 2024 by Taylor Delean
Great customer service and responsiveness, snacks in the lobby!
-
November 2024 by John Reeves
Comfortable with service, diagnosis and cost
-
November 2024 by Tyler Yates
This company is the of the best car companies out there if you talk to them they’re willing to give a discount these people are extremely nice are respectful and get the job done I came here at 10 in the morning and by 2 they are done with my car come here!!!! (Your car will get fixed)
-
November 2024 by Jesse Marsh
Great experience, great staff! I’ve always had a good experience at this location and they have always done good work.
-
November 2024 by Jason Goodbrake
Absolutely and without hesitation go here to have your car worked on :) the work was prompt and of quality. They are communicative, friendly, thorough, and well organized.
-
November 2024 by Andrea Chan
The customer service at Craftsman Merrifield is top notch! I’ve been using Craftsman since it used to be called Curry’s and appreciate their honesty and genuine care of their customers.
-
November 2024 by TheRivergoat
Always helpful with whatever you come in with
