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July 2024 by Serga Belorussets
Very good shoe shop with reasonable prises
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June 2024 by Cecilia B. Constanza Munoz
Nice..people
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May 2024 by Fibhek Academy
When ??♀️??♂️ are able to find good #footwear ?
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April 2024 by Johnson Fisher
DSW is a great place to shop for shoes. But it is not the same as typical shoe stores.
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April 2024 by Nit
All brands, all designs can be found here.
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February 2024 by Katherine Erredge
Update: After emailing the store about the experience, I spoke with the store manager. . She apologized and said the employees should have honored the price. She offered to refund the price difference and gave me additional points on my rewards account.Generally not a review writer but very disappointed in the service I received from this store today. I went to the register to check out and one of my items rang up more than the price that was posted on an in store sale sign. My cashier would not take my word for it. He said their system showed it higher price and rang me up and said if I went back and checked and it really was different he world refund the difference. When I came back with the picture of the sign, he passed me off to another cashier. She also disagreed with the price on the sign, noting the store system reflected the higher price and called for her manager. The manager came. I explained the situation and showed her the picture. She said she'd refund the money. Then she stopped before finalizing the refund and asked to see the picture again, but my friend had walked away and it was on her phone. So the manager said she'd be back and left. Then a different person came back with the sign in his hand and said he had placed that sign out this morning and that it was a mistake and they would not honor the price. I totally understand mistakes happen but they admitted they had posted the price. I feel that should have been honored for me and then subsequently removed. Not a single one of the employees I interacted with looked/sounded like they cared to be there and were not helpful in any way.
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February 2024 by David Williams
It was the only place I could find the boots that my daughter wanted
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February 2024 by Alberto Borges M.D.
Great shoe selection!
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February 2024 by Michael Norris
Great selection of shoes,any kind of shoe you could think of some you never heard of. Decent prices too!
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December 2023 by Leah Choe
Constantly understaffed (on purpose?) so I have never been able to check out in less than 30 min. Recommend shopping at other shoe places
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December 2023 by Sewite Esayas
I always find shoes I am looking for at DSW.
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November 2023 by Sarah
The cashier was so rude. I’m not sure who was working on Saturday, November 11, 2023. At 12 pm . The female cashier with her hair tied and had a hoodie on , I think with ugg slipppers. Was very rude .
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November 2023 by Keri R.
I'm glad there is a DSW in this convenient location. They have a good selection generally. Really only shop with a discount. The main reason for two stars is the fact that every time I visit this location I'm treated rudely. My belief is that the managers set the customer service example and are not setting a high enough bar. In fact was there the other day and again was grunted at and rudely told to move over to the next cashier space. When I asked if they could possibly access my account to see if there were any discounts available I was told " No, look it up yourself." I was purchasing multiple pairs of shoes and just left them there. I went home and purchased online with my discount. Now I need to wait to receive them which is less convenient. If there was another shoe store near me I would go there instead.
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November 2023 by Jagat Singhal
Good store for Best Shoes
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October 2023 by Yojany Damas
Terrible terrible costumer service terrible employee, they even ingnoryou, I'm so dispoit, I alway shop at dsw Fairfax store, birthday's gifts for friends and family, and also for my self, but today I just stop to buy a gift card, and they have on diferent spot, so I have to left the line to go and get the gifcard my self so is ok, I even teld the next person on line to pas and when I get the gift card one of other customer on line star make problem, for mi to cut the Line on , her, wish I understood, but the cashier knows what happened about the gift card and don't do anything, I left the costumers pass but they need to training better he's employees,, they don't show any respect cashier even told me if I want to buy or not I wast my problem ?wast so rude, may I just stop shopping at DSw, for now on
