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March 2024 by Mel Marte
Not sure what his name was but whoever was working tonight (3/24 ~6 PM) was wonderful! I've been to this location before and they never quite make my drink taste right but this guy did it perfectly! Even though he was by himself, he was quick with the line and was efficient with getting orders out. Very kind too. Amazing job!
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March 2024 by John Cooper
This place is constantly understaffed. The workers are great but it takes 15 minutes to get a coffee because they don’t have enough workers. Will never come
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February 2024 by Yu-Chi Liu
They never have the variety of donuts as they advertise. .
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February 2024 by Evan Toth
Me: "what's a pink velvet macchiato?"Server: "uhhh we make a macchiato and add pink velvet"*Proceeds to make me one of the worst coffee beverages I've ever drank* Even the donut was flat, insufficiently filled, and the whole experience was
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January 2024 by Susan Presley
Friendly, accommodating
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January 2024 by Jennifer Santure
This location never seems to be able to get a standard coffee or food order correct. I’ve ordered the exact same standard ice coffee from other Dunkin locations across NoVA and this location messes it up so badly every time. They also seem to always way overcook or undercook orders of hash browns, bagels, and other basic food items. This location just seems to not be able to get anything right. Buyer beware- they’ve also recently started charging extra for shots of swirl, which are usually required to make your drink taste normal, which is a franchise level decision. If you’re going to be greedy at least give customers edible food.
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November 2023 by Naseem M.
Bad service I walk in and he told me the guy who is supposed to work he's not coming and I'm not gonna take your order
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November 2023 by Azucena E.
today November 07 of year 2023 I received bad service. because the cashier up her voice to me, just she think I just speak Spanish but her didn't know I speak english too. that's Rasista of her part Since that attitude was only with me, even I'm accompanied by my two daughters. I never go back at this store
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October 2023 by banan alzahrani
The service is terrible from the moment I walked in to the moment I walked out. First I go in and the lady at the cashier says “what do you want?” With an attitude, than I try to get my free coffee from the app, cause they give you free coffee with any purchase on Mondays, and after she scans the bar code she deletes it from the computer as if there is nothing. She proceeds to tell me that the bar code is not working and that I have to pay for the large coffee that she made while the bar code was “ not working”.WORST SERVICE EVER!!
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October 2023 by Stacy Davies
Had to repeat my order multipul times and the gentalman that works there dosent seem to care at all if he gets it right or not. Ever since the new servaces were added to the circle area that store has gone down hill. Service is laxadasical and some times down right wrong. Dont go the that store.
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October 2023 by M. Sybella Debesa
Donuts are Donuts yet they had a huge variety vs other locations where consumer demand is higher as in the one by Dunn Loring Metro Station and the one in Falls Church City both in Northern Virginia, Fairfax County.
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October 2023 by Hana Tefera
We wear around 11:00 to get our breakfast I neev seen this kind of bad customers service girl & boy had the worst customers service coffee called worst store
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September 2023 by RareBlue Sapphire
Late day donut holes purchase. Tasted good. Average variety available. Will visit this location again.
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September 2023 by kayla Brooks
Very unpleasant customer service from the girl who has fake lashes. I’ve been here a couple of times and she poses with a fake smile. Looks like she doesn’t want to work there.
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September 2023 by Becky Bayon
I had a good visit at this Dunkin donuts. The gentleman working (Emmett) did a GREAT job making sure each person got what they asked for and was kind and courteous with each of us. We were a huge crowd of people and he handled it very well. Especially for being on his own Manning the entire store.