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March 2024 by Aquino QF
Horrible experience. I went to scan some documents and their machines were not working. The manager, an Indian guy, with total lack of empathy, did not care about assisting and it is not the first time that I go there and he is in a bad mood. Don't work there if you don't like it, find another job.
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February 2024 by Chelsea L
Print and go machine is not working for a while. I went there twice in different months to use that service, sadly FedEx hasn't fixed the problem.
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September 2023 by Zafar Noori
For the sake of humanity, professionalism & customer service; please train your employees in this location. It is absolutely awful. Their printer is down, & nobody even try to come close to talk to me, no eye contact, no apologies for the inconvenience. As soon as I entered as if they were ready to kick customers off “Our printer is down”. I kept asking how soon will it take to have the service, all I get is was “well, it is down, we don’t know” in a very unpleasant, unprofessional way. I will never step in this location in my lifetime.
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August 2023 by Kealani-Nicole Young (Mango Sun)
I came on a slow day so I was able to get help for the lamination service. They have pretty much everything here from printer, lamination, shipping, with other things to shop for like cards and books. It was my time using the lamination service so if you’re going to use it too. Use the provided white pocket folder to cover the lamination so it rolls through the laminator. Else it won’t be able to roll through the machine
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July 2023 by elizabeth boerger
EXCELLENT! Mary Beth is outstanding- wonderful customer service. If I could give more stars I would.
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June 2023 by Silent Fire Productions
Mary Beth was extremely helpful in helping me figure out which paper I had used in a previous printing order at FedEx. Since FedEx deleted all customer accounts when they updated the website (I'm not sure why) and I never received an email saying that this was going to happen, I had no record of the paper that I had used in previous orders. I was very grateful that Mary Beth was not only knowledgeable but very patient and understanding of my situation and helped get everything done in a very efficient way and the prints looked beautiful.
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June 2023 by Tracey Tavares
TOM WYATT CHANTILLY VIRGINIA. You saved my life I had 30 papers Printed up on my calendar as I was preparing to leave for court. I ran into the store frantic crying. My brain shut down as 8 approached the machine. Tom came over calmly and assisted me his comments helped me tremendously calm down. He saved my life.. Is a true asset to your company
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May 2023 by Hannah E.
Always have a good experience here... Quick, nice associates. They also offer the One Rate without me having to explicitly asking for it.
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April 2023 by Fan Han
Very easy to print from USB. Thank you
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December 2022 by Stephanie W.
I had been going to various print places and calling around needing to find a place that had a laserjet or inkjet printer, and it wasn't looking good. But this place saved the day! Came here 15 minutes before close wanting to print in color on transfer paper (that I brought in) that specifically would only work on inkjet and laserjet printers. I already emailed my document to the FedEx email address so I had the print code ready to go. Mary Beth helped me with my printing, so I didn't have to figure out which side the paper was supposed to go in and it was a quick and painless job with her help! Side note: I went to a different FedEx by Worldgate and the store employee said that their printers were toner printers (and wouldn't work with my transfer paper), but I'm pretty sure they were the same exact printers.
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September 2022 by Kent Daniel V.
Needed to do a lamination card and the staff was very helpful especially Jackson who assisted me, I will definitely be coming back and telling all my colleagues to shop here.
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August 2022 by George Meyers
Excellent. Highly recommend for printing. Great customer service.
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August 2022 by Jill M.
If you want to be treated rudely and have the manager repeatedly raise her voice at you and treat you like you're stupid, then you definitely need to come here. You won't be disappointed.
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July 2022 by Mo Hannad
Didn’t seem to want to help me in anyway what so ever!!!
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February 2022 by Tkfkdfo
Horrible customer service. The FedEx on Main St or Springfield is 100x better. Too bad this one's the closest since I moved.
