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February 2024 by Sean Petrie
Nice buys for things you need, but you don't want to spend a lot. The bathrooms had just been renovated and were very clean.
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February 2024 by Toni B.
I was verbally attacked at this store by the manager. He refused to give me his name or employee number. I entered the store today 2/23/24 @ approximately 7:50pm and was told to "get the" FUCK out of his store" Since it was not yet 8pm. I said to him "I know what I want and it will only take a minute. However this 40 year man yelled at me GET THE FUCKI wish I go OUT MY STORE. I then proceeded to call the police who told me to call the company. As a female entering a store at night this was a terrifying situation. I hope some one from the company reads this and reached out because no one should be treated this way and especially not a customer.
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December 2023 by luke_on_yt
Great place, but the manager was REALLY rude.
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November 2023 by Simona Sampson
The manager at this location is horrible!!! She yelled at my child for “destroying the t-shirts”when she was looking at ONE t-shirt!! I called her out and she had a nasty attitude. She scared my three year old!! Not that I even have to justify, but I don’t let my kids run wild in the store and we always put things back how and where they go! This seems to be a pattern with this manager from previous reviews. She needs to be fired. Yelling/scolding at children is completely OUT OF LINE and will not be tolerated from other parents!!! Aside from the dreadful manager, the store is always a mess!!! AVOID THIS LOCATION, especially if you have little ones!!
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October 2023 by Theresa Jones
HORRIBLE CUSTOMER SERVICE!!!! Do not go to this store!! The manager is extremely rude and unprofessional!!! Something MUST be done about this or this business will be closed. She screamed at my child for bouncing a ball. I, as a parent, corrected the manager and told her she was out of line and unprofessional. She told me to leave the store, refused service and had the audacity to call the police. Police advised me to contact corporate on her, which I did. I am going to follow up because NO ONE deserves this tour of customer service while shopping. HORRIBLE!!!!!!
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October 2023 by F Y
The manager had a disgusting attitude. She yelled at every customer in the store. I will never patronize this establishment again.
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October 2023 by Theresa J.
Main Street, Fairfax, Va This was one of the WORST experiences of my life!! The customer service was horrible!! DO NOT RECOMMEND. One of the employees, I am assuming she was the manager, was yelling at the customers the entire time I was there. My daughter bounced a ball not aware that was apparently forbidden and the manager literally screamed at her. I politely corrected her and said her tone was out of line and unprofessional. She then told me to leave the store, refused service and called the police. I am totally baffled!!!! Police advised me to contact corporate which was my plan. No one should EVER have to experience this type of customer service! Unacceptable!!!
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October 2023 by Mary Acar
Low prices and good deals. Prices aren't inflated very much.
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September 2023 by Demetrius Anderson
Some of the prices are now $5.55 due to inflation. They have an incredible variety of candies. Some brands that I haven't seen in other stores. It appeared to be well organized and clean. Typical things you will find in Dollar General, Family Dollar and other similar stores. It was my first time in any Five Below.
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September 2023 by that one kid
the manager is absolutely horrible she screamed at me as soon as i walked in not even both feet in the door telling me to leave my bag outside, i just wanted to look for some cool posters after school and got completely disrespected no one should be treating customers like this. i was carrying expensive items and could literally not leave my things outside unattended, and honestly i shouldn’t be made to.
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September 2023 by Angelika Balik
Its always disorganized and seems dirty but the staff is nice and you can find a good deal
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July 2023 by Maddie C.
Trashy location all of the merchandise is all over the floor and I got yelled at by an employee who was having a bad day. Not worth the visit.
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July 2023 by Carmen Orellana
I had a very bad experience with one of the managers, very bad attention
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May 2023 by Seydy Dominguez
Love Coming To Five Below But The Manager Here Is Extremely Rude .She Was Yelling At People And Then Started To Yell At My Son And Me . She Honestly Makes The Store Not Welcoming Will Not Be Going To This Store Anymore.
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May 2023 by Derick Chandler
We go here with our child to get little activity items or simple decorations for the holidays. Staff are yood and the store is clean. I usually find what I am searching for or items that I find interesting. Great place for Christmas stocking stuffers or office White Elephant gifts.
