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February 2024 by Jas S
This GAME STOP IS FRAUD I BOUGHT 2 games yesterday and when I got home and opened my games there were only 1 game and other one was missing and then I called them next day because it was late they refuse to do anything about it and one cd I did get didn’t even work and guy was so rude save your company and stop going to game stop and buy them from somewhere else GAME STOP IS FRAUID STOP WASTING YOUR MONEY I would give this place 0 stars and the guy who worked at the game stop was chubby white guy this store needs to get shut down they harasse you
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December 2023 by Tom B
The store is run by a guy name Tom, and managed by a lady named Bree (I probably spelled that wrong). They are kind, know their gaming stuff, and generally good people. I only shop at this game some!
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October 2023 by Joey Hintz
Had the game I was looking for in stock after release
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July 2023 by Jeffrey
Great place for gamers like me. Recently purchased an Xbox series s and it was great I just asked that I wanted to purchase the series s and they said that they have some in stock. So they just got it out. I payed and am happy with my new console. Soon, I'll be trading in some switch games to buy an Xbox rechargeable battery pack.
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June 2023 by Invadergir3000
I was looking for red Joy cons and grabbed the last pair. I was very happy.
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January 2023 by CY Chang
Very unfriendly staff. Very rude. Do not want to come back. Could not ask about anything. Manager should train their employee how to respect their customer.
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October 2022 by Nathan Park
This GameStop has the best customer service out of all the GameStops I've been to in NoVa. The phone is always answered promptly and if not, your call is returned. Brad and Justin are awesome and very enthusiastic about their job.
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September 2022 by Hiu Cheng
This GameStop was awesome. It always had the games and items my kids was looking for. They give you information on the latest drop bundles and times to stop by as well. Great service.
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August 2022 by Arshaq Meraj
The staff literally was telling his friend ahead of us how he has the ability to negotiate the prices of an item is damaged. Our box had cosmetic issues (only set left) and he refused to extend a discount claiming he did not have the authority to do it.
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July 2022 by Alex H.
A great GameStop and always has what I want. The employees are very knowledgeable and friendly, always ask if I need help. Just a great gaming store!!!
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February 2022 by J J
Been here about ten times and every employee is very helpful and knowledgeable.
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December 2021 by Fred H
The team here is always friendly, You can really tell that they enjoy their jobs. It's nice walking into a place where the employees are excited to talk to you about product and upcoming events.
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July 2021 by Bowen Murphy
The staff are helpful and knowledgeable. I have yet to have a bad experience in this store.
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July 2021 by Alina BT
Staff is very nice and incredibly helpful. Ordered bunch of items online and needed to return some due to items being the wrong item or having packing issue.
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July 2021 by Guardian Angel
The people seem really nice and friendly and knowledgeable with any questions you may have. I went in and got what I wanted and walked away happy.
