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January 2024 by Rain Love
I really enjoy my experience every time I visit Häagen-Dazs. This ice cream place is my absolute favorite. ?Disappointed they didn't carry the vanilla Swiss Almond. ? it would be nice to see it in the kiosks and the mall stores. Not just the grocery market.
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December 2023 by J Alexa González
This is an ideal place to share an ice cream with family or friends. The attention of your work team is friendly. The place is clean and organized. Ample parking every day. It has a wide variety of flavors of ice cream in cones and cup. I’ll be back for sure. Highly recommended! ???? ??Kid-friendliness: Lots of variety of ice cream!
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November 2023 by David Dyre
Great ice cream options
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September 2023 by Maitrayee D.
Ordered Pecan & praline . Dulce De leche. With Vanilla cone & chocolate cone. You cannot go wrong with ice cream. Staff were not very welcoming. Bit cold .
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August 2023 by RCS S
Creamy ice cream and rich in flavor, strawberry and coffee were my favorite. The place is clean and well organized.
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August 2023 by Mr. & Mrs A
the icecream tastes so yummmy!pineapple coconut was so gooood
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June 2023 by Karim Wadskier
Good customer service. Friendly and kind staff. Jareth was very helpful
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June 2023 by Mr. Jinguji
6/4/23This review will be short. My wife wanted something cold to drink. Nothing short and cold as häagen-dazs would do.Likely, Häagen-dazs wasn't far away from us and we were able to get the smoothie my wife wanted. The staff members we encountered were knowledgeable about the products there and friendly.The customer area did get a clean up once the line of customers depleted. This good. We left the store. My wife had a smile on her face and I was happy.
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June 2023 by John F.
6/4/23This review will be short. My wife wanted something cold to drink. Nothing short and cold as häagen-dazs would do.Likely, Häagen-dazs wasn't far away from us and we were able to get the smoothie my wife wanted. The staff members we encountered were knowledgeable about the products there and friendly. The customer area did get a clean up once the line of customers depleted. This good. We left the store. My wife had a smile on her face..
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May 2023 by Mike R.
First off extremely nice employees. Last time I believe her name is Anne. She's super polite and friendly too. The folks here are what make this good. As for the brand and it's pricing, can't say I'm a fan. A friend of mine is, and it's just an opinion but overpriced. Inflation is affecting all of us. Yet here expect to pay for the upscale product.Is it? I think their ice cream is decent. Their take on a mocha frappe, didn't provide the caffeine boost I was looking for. Yet to the stores credit it is immaculate. No ten second rule here, as everything's super clean. If cleanliness was an award here, they'd be the winner of it. Most get to go, but the two tables and chairs are reasonably comfortable.
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April 2023 by Amy Laptad
Great ice cream and prompt service but not as friendly as I would have hoped. I didn't get the person's name that was helping me - was never really greeted, just starred at til I started talking, never offered a sample even though I was asking about what one particular flavor tasted like and the person next to her seemed to care more about sharing her experiences from the night before than respecting that the employee with me was with a customer. Ice cream is good but service is imperative for this type of business.
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April 2023 by Priya.kapurnest Priya.Kapurnest
It's located inside the mall and woow taste
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October 2022 by Mariel Ramirez
The milkshakes are delicious and Jenny provides an incredible costumer service. She was kind enough to wait for us when she was about to close the store and was very polite and accommodating with our special order since we have food allergies.
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September 2022 by Latisha M.
On September 25, 2022, my son purchased an ice cream cone from Haagen Daz in Fair Oaks mall which is located in Fairfax, VA, but he dropped the cone. I requested that Jareth D. replace the ice cream cone and he denied it. He did state that I could pay for another cone. I declined and requested that Jareth D. get the manager. He responded that he was the manager. When I questioned that, Jareth D, yelled that I must immediately leave the store. Once again, I requested that Jareth D. please state his position in the store because corporate would need the correct information for the complaint and Jareth D responded by calling security to have me removed. I waited for security and filed a written complaint against Jareth D.
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June 2022 by Herman jones
Just make you feel really good