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July 2025 by Heidi DeVito
Jjill saved my life. I had a life event where I lost memory for a time. I came home to a house I didn't remember, a dog who knew he was my dog, but who I didn't remember. My husband had to travel and often I was confused about who's clothes were who's in our closet. I found myself wearing his shirts, they felt comfortable, familiar, and safe. I was in the mall one day and passed a Jjill. I didn't remember any of the stores in the mall, but I went in to look around. When I tried pants on, it felt like magic! I have a boys cut on the bottom, no hips, barely a bottom! I could never find pants that fit me right. For the first time in my life, I felt like myself! I felt comfortable in my own skin. I ended up buying a new wardrobe. The clothes were stylish, age appropriate, but hip and young looking. I couldn't remember myself before I Iost my memory, but I felt like this was who I am. I felt good when I went out, I didn't look frumpy! I had avoided doing things because I didn't have anything to wear. All of sudden, I was EXCITED to get dressed. I felt PRETTY. My young daughter had never seen me wear women's clothes per say. Not that she could remember. She has said now, as a grownup, how wonderful it was for her. To realize we liked similar things and she was always proud to be seen with me. She thought all the other mothers looked older and I looked young because of how I dressed. What mattered to me, was that I could express myself thru the clothes and was confident in how I traveled thru the world. I am so truly grateful. And it's never changed. I am now 67 years old. This summer's clothes were, in my opinion, the best and most beautiful Jjill has ever done. The colors were amazing! I am proud to wear them. They save my life in a figurative way literally every single day! I will be forever grateful!
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March 2025 by Terry Nicoll
Great customer service.
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December 2024 by Patrick Min
This women's casual wear shop, located in Fair Oaks Mall, offers a selection of comfortable and stylish clothing at competitive prices. The store features seasonal outfits prominently displayed at the front, while the back offers a variety of sales and discounted items. I visited to find holiday gifts for a family member and appreciated the friendly assistance from the staff.
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December 2024 by robert alldredge
Very lovely store & the staff were very helpful!
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December 2023 by Susan S.
UPDATE: After nearly a month "in transit" - WTG, Fedex! - J. Jill deemed this item lost and issued me a refund. In future, I will never again shop at their Fair Oaks store, but will consider other locations, because I love their socks. LOL
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April 2023 by Neil Fox
This place provides my wife most of her nice clothes. It’s always under control without a big fuss at checkout. One of the only reasons we still go to a mall. Ever.
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October 2022 by Misty Farooque
Return policy is very bad. They say when you are happy we are happy BUT they give you hard time when you want to return their bad quality clothes. I even asked the lady before buying if I don’t like the fitting, will I be able to return , she said “absolutely”. I will never buy from them !
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May 2021 by Denise Mcguinn
Always love Jjill
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October 2020 by CynicalReviewer19
Everyone in the store is so friendly and courteous.love the comfy style clothing J.Jill offers.
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October 2020 by Einna PL
Nice mall with good food and store selection. Clean environment. Elevator access to second floor for those who need it. Liked it.
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February 2020 by QUEEN JJANG
Everyone in the store is so friendly and courteous.love the comfy style clothing J.Jill offers.
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February 2020 by Megan Moore
Nice spring colors!
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November 2019 by Freddy Raul Cordova
Un lugar muy acogedor ordenado limpio con cosas nuevas y una buena atención de todos
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November 2019 by Ed Garais
Great prices. Fun times in random weekends.
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October 2019 by Sue Eberhard
Great selection of clothing, wonderful store with a helpful staff
