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December 2023 by Susan S.
UPDATE: After nearly a month "in transit" - WTG, Fedex! - J. Jill deemed this item lost and issued me a refund. In future, I will never again shop at their Fair Oaks store, but will consider other locations, because I love their socks. LOL
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April 2023 by Neil Fox
This place provides my wife most of her nice clothes. It’s always under control without a big fuss at checkout. One of the only reasons we still go to a mall. Ever.
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October 2022 by Misty Farooque
Return policy is very bad. They say when you are happy we are happy BUT they give you hard time when you want to return their bad quality clothes. I even asked the lady before buying if I don’t like the fitting, will I be able to return , she said “absolutely”. I will never buy from them !
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May 2021 by Denise Mcguinn
Always love Jjill
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October 2020 by Einna PL
Nice mall with good food and store selection. Clean environment. Elevator access to second floor for those who need it. Liked it.
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February 2020 by QUEEN JJANG
Everyone in the store is so friendly and courteous.love the comfy style clothing J.Jill offers.
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February 2020 by Megan Moore
Nice spring colors!
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November 2019 by Freddy Raul Cordova
Un lugar muy acogedor ordenado limpio con cosas nuevas y una buena atención de todos
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November 2019 by Ed Garais
Great prices. Fun times in random weekends.
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September 2019 by Suzanne Alexander
Great selection of clothing, wonderful store with a helpful staff
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July 2019 by Barbara Callahan
This review is not so much for the entire mall. But one store in particular. The forever21 store. I went there last week, and it was COMPLETELY unbearable because the AC is broken. When I asked two of the cashiers what was going on they both told me that the AC has been broken for years and that the owner REFUSES to fix the problem because it will cost over $1,000. Well do you want to know what costs more than a broken AC? A law suite. Which is beyond me zhow they haven't got
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June 2019 by Heather Hill
Very nice mall. Lots of yummy places to eat.
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May 2019 by Cristin Marie
It's only 6:30 on a Sunday and everything is closed. That is ridiculous.
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November 2018 by Hope C.
I was in this store this past weekend. I went into the store and wanted to try on a sweater I saw in the catalog I had at home. I didn't get the ladies name of the lady who came up to me. I wish I did. She was incredibly rude and not helpful. She acted like I couldn't afford the sweater. She was rude to my teenage daughter who was in the back waiting for me to come out of the dressing room. I decided then I was not buying anything from that store. I love J Jill clothing; however, they were not getting my money that day due to their sales representative. I will not go back to that store again!
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August 2018 by Jeanie H
Clothes are comfortable and soft ,employees are here very Kind and nice!
