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February 2022 by Jim Wilson
We had a great experience with Jeff refinancing our home. His expert advice and follow up were greatly appreciated. He made the entire process extremely smooth and easy. We highly recommend working with Jeff and know we will again!
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January 2022 by Onyinye Chukwukelo
First class service.I worked with Jeff years ago as a first time home buyer. Jeff was professional, prompt, patient, thorough in his responses and recommendations. I felt confident and well informed through the process. When it came time to refinance, it went without question who I would seek out. I got the best rate both times with Jeff. You really couldn’t be in better hands with this team
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January 2022 by Dennis Hood
Jeff was very patient and helpful. He worked with me to navigate several difficult situations. As a business owner with student loans, I posed a unique situation that was not straight forward for processing a mortgage. Despite these complexities, Jeff guided me step by step. He was always courteous and professional and displayed excellent communication skills. As a result of his assistance, I got a great mortgage for my home purchase. I highly recommend Jeff and Guaranteed Rate.
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January 2022 by Kobir Salik
I have known Jeff Richard for a long time. I have referred Jeff to many of my friends. So when I was ready to refinance my loan, I had the privileges' to work with Jeff and his teams. I must say that Jeff and his team are very helpful and easy to work with. Also they are extremely organized. I am extremely happy to be able to refinance my loan with Jeff and his team, and I will continue to recommend Jeff and his team to all my friends and family!
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January 2022 by Jan Singh
Jeff and his team proved to be no less than an AMAZING lender for us at an unbelievable rate! We were first time home buyers, and Jeff's patience in my mind is legendary when answering questions even after close. His vendor referrals were spot on and his advice was stellar start to post-close. What more is there? Thank you for being there, sir, we more than appreciate your presence in the market and look forward to the next time.
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January 2022 by khairul A
Jeff Richards is a wonderful person and I know him since 2010 when he was working with Bank of America. First time I got my Mortgage through him and recently re-financed with his help. Jeff is a true professional polite and respectful, able to provide reliable guidance. I am confident that jeff got the skills to solve any problem! All the best and good luck.
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January 2022 by Ana Stevenson
We worked with Jeff and his team on the original purchase of our home and then years later with the refinancing. Both times we were impressed with Jeff's knowledge and professionalism, his ability to always respond quickly, no matter if I sent a question at the end of the workday, he was flexible, patient, and very informative, clarifying all my doubts. I highly recommend him for any mortgage needs.
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January 2022 by Rodney Cahow
We started with Jeff after a recommendation from a powerful realtor in our area. Jeff took us on (I'm a self employed small business owner) and with my situation it was a challenge. Jeff and his team fought for us and got our loan approved so we could move into our dream home. Highly recommend and you wont regret teaming up with him.
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January 2022 by Olumide
The best Mortgage team you ever need!, Jeff's team kept us informed in our loan process and made the process very smooth. We will work with Jeff and Guaranteed rate anytime. Try them, you will not regret it!
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January 2022 by Pamela Murphy
Jeff and all the Guaranteed Rate team, Thank you for being so wonderful to us during the entire process! It was a seamless, pleasant and positive experience which we attribute to the very professional team. We truly appreciate all of the work put in by the entire staff in making this happen for us! You will always be our go-to lender.
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December 2021 by Linda Paxton
Outstanding customer service. Jeff & Team kept us informed every step of the process. We did a Re-fi & pulled some equity out. We will use Guarantee RateAgain for our Mortgage needs. We highly recommend them.