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October 2025 by angel angel
great selection in every size available
clean and nice staff.
I order it online and picked it up at this location they had it ready and i ended up purchasing another pair of shoes while i was there!
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August 2025 by Kolby Peterson
Excellent service. Good-looking, comfortable shoes.
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June 2025 by Tyler W
The team at Johnston & Murphy in Fair Oaks Mall is amazing. They feel more like personal stylists than salespeople. They give great suggestions and really know how to put looks together. I especially like their Italian calfskin shoes and their blazers. The staff here truly understand style and make the experience enjoyable every time. I know they have a newly renovated store in Tysons too, and I’m planning to check that out soon. But Fair Oaks is my go-to, great people and great service.
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May 2025 by Wordman D
JM makes great shoes and travel clothes but what makes this store in particular stand out however is the customer service and employees.
Special shout out to Matthew and Elena who are always ready with a warm welcome and excellent help and advice.
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July 2024 by F H
excellent customer service
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November 2023 by Mike R.
I used to like them more. First off they have the best plaid dress shirts you'll ever find. Have purchased another and expect years of dryer and running around survival. Yes they are expensive, but sometimes it's better to pay a bit more. This stores employees are exceptional. They all have been above board.I must say I'm disappointed in their shoes. Some of this be age and injury related. I'm no doctor but the shoes aren't as comfortable as they used to be. They are decent, but this is one area they used to shine in. It could be subjective, but my opinion is that they aren't what they used to be. They still look sharp though.
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April 2023 by Jeff Holland
I can not say enough great things about Mathew Mistry. He went out of his way to assist me in upgrading my wardrobe. J & M are 10 steps ahead of their competition on the latest designs and styles.
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April 2023 by Darius B.
Nelson & Matt were awesome! One of by best shopping experiences ever at Fair Oaks, Va location
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February 2023 by MeetMeInDC ..
I stopped in here after work one night, the week before Christmas. The sales associate (I believe he's the Manager) was super helpful and very energetic. A lot of times folks don't know much about the product lines, but this guy was totally the opposite - he thoroughly answered every question I had, and demonstrated a considerable amount of knowledge on the various product lines. I didn't buy anything, but when I'm ready to make a purchase I'm definitely headed back to the Fair Oaks location. Great service overall!!
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December 2021 by Merritt Moore
Over priced as all J&Ms. Exceptional service.
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December 2021 by Ali
Helpful sales lady... Beautiful shoes.
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October 2021 by Steve Meier
They have great shoes that last a long time. Great quality.
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September 2021 by Craig Richmond
My favorite clothing and shoes store. High quality.
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May 2021 by Eric Zack
Amazing experience! Great staff
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March 2020 by Franklin Mercado
I love their shoes, comfortable, classy and stylish. The dudes at the store are super friendly and helpful.
